Asura HostingReviews of asurahosting.com

Contraté el plan Reseller cPanel + WHMCS y añadí 1 IP dedicada en Asura Hosting, con la intención de iniciar un proyecto serio. Al activar el servicio, abrí un ticket con prioridad Medium, ya que no había recibido la IP para poder avanzar con DNS y otras configuraciones. Horas después, abrí otro ticket con Prioridad Alta al no recibir respuesta en el primero. También adjunté la factura para facilitar el seguimiento. La única “respuesta” recibida fue un mensaje que parece automático (lo digo porque en ambos tickets fue exactamente el mismo texto y casi instantáneo), indicando que el caso había sido escalado. Pasaron más de cinco días sin ningún tipo de contacto humano ni actualización. Ni siquiera un correo de confirmación, revisión técnica o aviso de retraso. Nada. Lamentablemente, el soporte parece inexistente o manejado por bots. Literalmente, siento que solo me quitaron el dinero. Esta experiencia me obligó a migrar a otro proveedor más confiable, en medio de retrasos y pérdida de confianza. No puedo recomendar esta empresa para proyectos profesionales o que requieran atención postventa seria. Que cada usuario decida, pero que lo haga con información completa. Tickets referenciados: #888547 y #291502

They were doing fine, but lately, you'd wait for more than 72hours without any response from their support team.

I am using Asura Hosting since March 2022 I am very much disappointed all the time when I tried to contact them or generate ticket get my problem solutions. They reply after 24 hours on repeatedly sending messages Now it's very unprofessional that they don't have backup of my hosting. They losted all my data and not getting back for the last6 days Asura Hosting is good for nothing. I don't recommend

I have used Many hosting services. Everyone keep customer data intact even one month after the customer leave the service or late to payment. Asurahosting don't keep daily backup. they delete the service just after one hour of payment late. once they deleted and i lost 1 month data. because they said they have only data one month ago. Now again they deleted the server! because i have paud 30 minutes late. and they are restoring the server for 30 hours... Worst service I have ever seen. They don't know what loss they have done to my business.

They are big cheater. I paid them $25 via crypto. Money deducted from my wallet. I sent them screenshot as well. But no response from them. 4 yrs back I took reseller pack from them and fed up with their bad services. This time i thought to give them a chance. They are still same. Fxxcking Asura Host

Poor customer service - no support over phone, so have to rely on messages in 2025! Would not recommend at all!

They will take your money and not do anything. Support is non existent and only sends the same set of generic replies to your query regardless of what you say. This is clearly a scam operation that does not offer any hosting service. The good reviews here are fake.

I have not been able to reach the support service for 2 days. I made the first payment, it was not credited. I was able to extend it with the second payment, but the site was still not turned on. Please, support service, pay attention! Answer my request.