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Asoph (asoph.com) has 178 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
asoph.com
Website
asoph.com
Category
Clothing & Underwear
Location
Vernon, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: June 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I ordered two maxi dresses they both were very beautiful online and in person. I can't wait to wear them when the weather breaks.
Response from AsophJan 16, 2020
We appreciate your positive feedback, we are extremely happy that we were able to meet your expectations. We look forward to continue doing business with you. (:
LD
Lienas D F.
Customer service was super awesome!
Customer service was super awesome!! they fix my order right away when I called them...
Response from AsophJan 14, 2020
Hello Lienas,
Thank you for sharing your experience. It's good to know we are doing a great job assisting all of our customers.
ST
Shaun T.
OMG!!
OMG!!! You guys are ALWAYS excellent! I've had to deal with your CS Dept in the past, service is ALWAYS exceptional, that's why I shop with you so often, check my transaction history, you are the bomb! Thank You for helping me... Shaun
Response from AsophJan 14, 2020
Hello Shaun,
We appreciate your positive feedback! This is what we love to hear. We are only a call or email away!
Thank you.
FL
Fab L.
True to size
I’ve never had a problem with my orders. They arrive right on time and sometimes before.
The clothes are such good quality and I get tons of compliments! I appreciate the fact that they are true to size and sizing is consistent! I do wish they would go back to free shipping over $59 not $69.
Response from AsophJan 14, 2020
Hello Fab,
Thank you for your 5 start review! We appreciate you sharing your experience and your concerns. We are always here to listen and improve. Thank you.
KW
Kate W.
I've bought both plus size for my mom…
I've bought both plus size for my mom and regular size for myself, love their quality and their price point is very reasonable! ++ customer service too :)
Response from AsophJan 7, 2020
Hello Kate,
Thank you so much for your positive feedback! Here at Asoph we do our best to have a variety of sizes for all. It makes us very happy to know that both you and your mom found great quality clothes, good prices, and great customer service.
LE
Leah
Asoph does not honor their promotional codes
Over the weekend I saw a youtuber advertise ASOPH clothing with a discount code. Using this code, I went to order 2 dresses from the website. Although the order stated that the discount had been applied, the discount was not applied. However, I did not notice this discrepancy until after confirming my purchase. Once I realized this, I immediately emailed the company, and proceeded to call once they were open for business hours.
Once I spoke with customer service, they informed me that the website has a promotion where everything is already marked down, therefore they cannot honor my 25% off discount code. However, they continue to promote the code, even though they are not honoring it. The customer service representative, Elizabeth Munoz, then proceeds to offer me a 10% off, saying that she can't give me the full 25% but would agree to 10%. I declined the offer, as I wanted the company to honor their advertised promotion of 25% off.
The promo code was also advertised as early as today, 1/6/2020. (I can't post the link to the video, as this website does not allow links to videos). If you are considering shopping here, I would suggest that you prevent the hassle go elsewhere.
Update: ASOPH still refused to honor the 30% off promotional code, and instead gave me 10% off. They then contacted me and asked me to change my review for an additional $10 gift card, to which I declined. Because they attempted to bribe me to change my review, my assumption is that many of the positive reviews provided on this site might actually be paid responses.
Response from AsophJan 28, 2020
Hello Leah,
We apologize, Unfortunately no more than one code can be applied per order. It looks like one of our reps offered to give you a 10% discount due to your inconvenience. On 1/09/20 you reached back to us and accepted the code. Please let us know if there is something else you need assistance with. We are here to help.
1-323-302-9946 or 1-800-935-6190
Monday - Friday 9:00AM - 5:00PM PST.
[email protected]
JE
Jennifer
I love love love this company!
I love love love this company!
My friend recommended to me this website and I tried a test order since I was not sure about their size and quality. The first one I bought from Asoph was basic maxi dress and it was great, it costs under $20 and I noticed other website sells over $30.
Very satisfied with their reasonable prices!
Response from AsophDec 31, 2019
Hello Jennifer,
Thank you so much for your positive feedback! We are so happy to know that you found something beautiful and affordable. Lets thank your friend also!
TH
Theresa
Pleasantly surprised...
I was a little doubtful at first because I placed an order prior to reading the reviews. However, my order was shipped timely - standard shipping. I placed my order on Monday evening and it was delivered by the next Saturday. Being that this was my first item I ever purchased from Asoph, I was also concerned about quality. The Emerald Satin wrap dress I purchased was perfect.
Response from AsophDec 31, 2019
Hello Theresa,
This is what we love to hear! Thank you for giving us a shot. It makes us happy to know that you were satisfied with our shipping and the quality of our clothes. We look forward to seeing you shop with us again.