AsophReviews of asoph.com

Response from AsophJun 11, 2021

Hello Lisa, We appreciate your feedback. We are sorry to hear about this. Did you wash the item as instructed? Every material requires different care/wash instructions. Let us help. We are here to make things better for you. Feel free to reach out via email to [email protected] or give us a call to 1(800)-935-6190 or 323) 302-9946 Operating hours from Monday - Friday 9:00AM - 5:30PM PST.

Response from AsophMay 19, 2020

Hello Tyanna, We apologize for any inconvenience caused. Depending on our vendors some of our products come without tags, we are working on tagging all of our clothes for the future. Please contact us via telephone : 323-302-9946 or via email: [email protected] and we will assist you with your return issue as well as any questions that you have regarding our product sizing. Thank you

Response from AsophJul 15, 2019

Hello Jo, We sincerely apologize that you received a defective item. Here at Asoph our number one priority is providing the best service to our valuable customers. Please let us help you correct this matter. Our direct number is 323-302-9946 or email us at [email protected]. Do not hesitate to contact us. Hope to hear from you soon. Thank you!

Response from AsophMay 10, 2019

Hello Amy, We apologize that your purchase did not meet your expectations, if you feel like there is anything that we can do to change your mind please contact us at [email protected]. Our goal is to provide the best customer experience while shopping at Asoph. We would love to assist you. Thank you

Response from AsophMay 8, 2019

Hello Arnice, Thank you for contacting us. We apologize that your purchase did not meet your expectations, can you please contact our customer service email: [email protected] so that we may better assist you with this issue ? Thank you.

Response from AsophMay 14, 2019

Hello Dhea, Thank you for taking the time to leave us a review. It makes us sad to know that you didn't get the best of our service. We are here to help and we hope you give us another chance. At times we have high volume of calls but if you leave a callback number, our system automatically calls you. You can always reach us via email as we answer all of our emails on a daily. Our website has our return policies but if you need further assistance do not hesitate to call us. We are here to help. You can email your questions or concerns at [email protected]

Response from AsophMay 6, 2019

Hello Shalika, we apologize for the inconvenience that you may have. Please contact us at [email protected], so we can make you satisfied.

Response from AsophMay 8, 2019

Dear Taylor, we are truly sorry to hear that and we'd like to apologize for the inconvenience that you may have. Please let us how we can make you satisfied and better our service: [email protected]