Wendy
This is my first order
This is my first order. I placed the order on Sunday and paid an additional $30 to expedite my shipment (3-5). I needed the items for Saturday night (tonight). Unfortunately, my delivery date has been changed to Monday. Stop offering expedite shipping if you can’t ensure delivery!!!! It’s a waist of money! I’m very disappointed!
Response from AsophSep 24, 2020
Hello, We apologize on behalf of the carriers for any delays. When we receive any expedited orders we follow all protocol so that the customer may get it within the time frame that they have paid for, please note that once it has left our facility we do not have much control on the timing that the carriers deliver the packages. Due to the pandemic the carriers are suffering with many delivery issues , we are trying our best to work together to get all packages delivered not only on time but also as safe as possible. Please contact us directly via telephone: 323-302-9946 or via email: [email protected] and we will help you resolve this issue. Thank you.



