John S.
Be prepared to buy parts.
Overall, the SR6 is a good-looking bike that handles well, but my experience with the warranty department has been extremely disappointing. The bike has only approximately 42 hours of use, yet a thin plastic dust seal in the steering neck became crushed, creating a gap that allowed movement. As a result, the steering head bearings came apart, making the bike unsafe to steer. The manufacturer classified this as "normal wear and tear" and refused to cover it under warranty. I have ridden, plenty of mountain bikes in my life, and this has never happened. and now I have to pay to have it prepared. I'm also dealing with a second warranty issue involving a failed battery that they have refused to cover. The bike itself has potential, but a warranty is only as good as the company standing behind it. Based on my experience with their warranty department, I would not purchase another bike from this company. Some of the parts are very cheap and fall apart including the wing for the seat, I already had to buy a new one It literally broke right in my hand.