Askanexpertonline.comReviews of askanexpertonline.com

I don't understand this process. The technician Andy was very helpful, but the system software on the customer end needs to be refined. I had 7 screens open up while I was trying to talk to the tech and then it was asking me to rate him in the middle of the conversation. And I wasn't sure where I was supposed to answer. I kept getting email notifications during the process. The tech did his job very well, but this software program only adds to a person's frustration.

I was given the T-Mobile number that I need.

I'm so technically inept and in my eighties. My wife is the technical expert in this household - she's away with girlfriends until next weekend and has lots of family 'things' which should be saved. I'll save your initial e-mail for her to answer, and save Ishan and other experts the frustration of dealing with me. David Howard

Expert was nice but couldn’t help me fix the problem as it may be a hardware issue.

I misplaced my cell phone at a large college football game. The Expert quickly steered me to Android's Find My Device, and my device was retrieved by me the next day at the map spot indicated. I was very distraught for over a day and night, but all ended well. Thank you.

Noor was very good and very polite.

The advice was spot on with regard to getting my ice maker to work again....BUT, it was unclear from the process that I was signing up for a subscription service. Received good advice, but felt manipulated.

I'm not technically savvy and the expert was patient and kind. Mission accomplished. Thanks!