askanexpertonline.com C.
Surprise to have to give credit card…
Surprise to have to give credit card and $$ charge after being transferred into this company with no introduction or warning. Hard to know it was't a scam.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
Surprise to have to give credit card and $$ charge after being transferred into this company with no introduction or warning. Hard to know it was't a scam.
Brian V. S.
Unclear whether my new credit card number has been received or notl
askanexpertonline.com C.
You have to understand that this rating you're asking me to perform interrupted our session about three minutes into our session. You're taking time away from the support question being worked on. This is not cool. It should come after the session not at the beginning! :(
JAMES J.
the expert gave me clear directions of nest steps on this process
Rodger R.
I called about Norton 5.99 charge on bill from Hughes Net. Do not have Norton or want Norton. I have PCMatic already that also uses Norton. Also Have McAfee .They transfered me to 3 different Areas. Including Tech Support. Who took my # and Never Called. Still don't know why I am Charged for Norton I already Have on PCMatic!
Response from Askanexpertonline.comJan 9, 2025
Hello Rodger, Thank you for your feedback, and we’re truly sorry to hear that your experience wasn’t as expected. We are an online, paid question-and-answer service that connects users with verified Experts in various fields. Our advertisements may appear on search engines like Google, which is likely how you found us while searching for an answer. Although our Experts are knowledgeable in many areas, we are not directly affiliated with Norton. If you prefer, you may contact Norton’s official support team for assistance. However, if you’d still like help with your question, we have Experts available who would be happy to assist you further. Please let us know how you’d like to proceed, and we’ll do our best to support you. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
Anne Stewart A.
The Company contacted.me.and resolved the issue to my satisfaction. My husband has mild cognitive impairment. He called with a question and did not understand that he had signed up for monthly billing. I am unable to contact anyone by email or phone without them sending me a form to fill out where I was asked the first time to pay $1 and sign up for $55 month, and the second time for $5 and to sign up for $55 a month. This is a scam, there is no way to get our money back. The bank caught the third billing and stopped payment. Who can I report them to?
Response from Askanexpertonline.comDec 30, 2024
Hello Anne, We value your input. To ensure we can assist you effectively, could you please respond with the additional details we asked for? Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Vickie
Francisco was very helpful in discovering why my scanner won't connect to my computer. Unfortunately I need to have someone from Best Buy come out to fix it. At least now I know what the problem is.
askanexpertonline.com C.
it was good but he had issues with the first call but he did apologize now hopefully i will gwt my parcel tororrow