Askanexpertonline.comReviews of askanexpertonline.com

Vet was very helpful and professional

Thanks for the quick documentation Jarid!

Mohammed answered all of my questions and listened to my exact experience before answering any questions. He was very attentive and helpful.

Ankur’s patience;

The experience itself was fine, BUT, somehow l received 2 charges for the customer service—one charge for $5 (refundable) and another charge for $48. I was only told about the $5 charge. My card company declined both charges as “potentially fraudulent,” so l used another card. If my second card was also charged for $5 and $48, l will notify Whirlpool.

Brandon took the time to go over the problem carefully with me and forwarded a bulletin to explain how to fix the problem. Having pictures to review helped both myself and the repairman. Due to the ice build up it was a lot more difficult and took a lot longer to disassemble the unit and put it back together than anticipated. I am not sure that what we were able to do fixed the problem. I will say, along with many other people, that Samsung did not engineer this ice maker well. Just Answer was very knowledgeable.

You need to be honest in your $ charges.

Jessica is BRILLIANT.