Askanexpertonline.comReviews of askanexpertonline.com

Finally connected to someone who helped

The experience with the computer tech was wonderful, there were no problems at all, and he was able to help me with my concern about a text being Spam rather than truthful. The only thing I was unhappy with was that I saw two charges put on my bank account, one for five dollars for the use of the service which I expected, and then a second charge of $65 for what I found out was something about membership. I did not wanted a membership I did not want to be charged $65 and so I had to complain to customer service and I still don’t know if it’s been credited to my account yet.

Nice having someone help but didn’t solve my issue.

It took patience and persistence, but I feel more comfortable

Patience of the employee.

I contacted just asked about problems with my Kindle. the technician was very helpful. I know I couldn't have done it by myself. I don't know if I'd recommend it to anyone. I think $75 a month is a little excessive.

My problem seems to be solved.

Tech was quick and knowledgeable. He got me 90% of the way there. I still don't have the icon on my home page, but I can get to PBS with a few extra steps. He claims it will show up on my home page over time. Yet to be seen.