Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comAug 28, 2025

Hello, I wanted to let you know that there is already a response on your question page indicating that your Expert will be calling you anytime now. If you’d like, you can also follow up directly on the same question page for any additional updates. Best regards, Angela, JA Customer Care [email protected] 800-805-5962

Response from Askanexpertonline.comAug 27, 2025

Hello, Thank you for letting us know. If you still need an answer, please check out the Expert's response here: https://www.justanswer.com/question/sxk9o-changed-email-cannot-access-microsoft-account.html I’ve ensured that your membership has been successfully deactivated. If you need any additional information, feel free to contact us. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962

Response from Askanexpertonline.comAug 27, 2025

Hello Howard, Thank you for your review. We want to make sure you're fully informed and supported. When you posted your question, you opted into our monthly membership program, which includes automatic billing to maintain uninterrupted service. You should have encountered a message similar to this during sign-up: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I’ve refunded your membership fee and confirmed that your membership has been deactivated. If you have any more questions, please don't hesitate to contact us. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962

Response from Askanexpertonline.comAug 27, 2025

Hello, Thank you for bringing this to our attention. We apologize that you had this experience with JustAnswer. We understand how important it is to have clear information, and we’d like to help clarify things for you. When a customer posts a question on our platform, access to the service is available exclusively through our membership program. To proceed, enrollment in a monthly membership is required. This membership is set to bill automatically to provide uninterrupted access to our services. During the sign-up process, you would have encountered a message similar to the following: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. Your membership payment is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens the charge will just disappear from your account because it was never finalized. In addition, the membership has been canceled. Moving forward, you will not see any recurring membership charges. If you have any concerns or inquiries, feel free to ask, and we'll be more than happy to guide you through it. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comAug 26, 2025

Hello Albert, Thank you for contacting JustAnswer. We apologize for any delay in response. While most questions are answered promptly, response times can vary based on Expert availability, question volume, and complexity. An Expert has requested additional information to provide you with the most accurate answer. You can review and respond to the request here: https://www.justanswer.com/question/swkod-subscription-expired-thought-renewed-it-ja.html If you need further assistance, please let us know. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comAug 25, 2025

Hello Trevor, We'd like to find out what happened. Please reply to our private message with your husband's information so we can assist you further. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comAug 24, 2025

Hello, I understand you had this experience with JustAnswer. I'm sorry to hear that you didn't receive a satisfactory answer to your question. When a customer doesn't get a helpful response, we encourage them to reply to the Expert and explain why the answer wasn't helpful. The Expert will try to provide a better answer, but if the response remains unsatisfactory, you can ask the Expert to opt out of the question and let other Experts answer. Please feel free to contact us if you need further assistance, especially regarding your account. We're here to help. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comAug 24, 2025

Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962