Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comOct 22, 2025

Hello Eileen, We’re so sorry to hear this. We’ve sent a secure request for more information. Please take a look when you’re able so we can assist. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962

Response from Askanexpertonline.comOct 22, 2025

Hello Richard, We're sorry to hear you’ve run into this issue. We’ve sent a formal request for more info via Trustpilot. please respond there so we can help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962

Response from Askanexpertonline.comOct 18, 2025

Hello Jim, Thank you for reaching out. To protect your privacy, we’ve sent a request for more information. Please respond when you’re able, and we’ll begin resolving this issue. Regards, Aiah JustAnswer Customer Care [email protected] 4408081680054 http://www.justanswer.co.uk/help/

Response from Askanexpertonline.comOct 9, 2025

Hi [Name], Thank you for reaching out to JustAnswer. I apologize for any confusion, but you have contacted JustAnswer, a paid online question-and-answer service. We are not affiliated with any other company, like Backblaze. We do advertise on search engines like Google, and it’s possible that one of our ads appeared when you were searching the web for an answer. We do not claim to be free in any of our ads, on the site, or with any other company. You will need to contact them directly for further assistance. After reviewing your account, I see you agreed to a monthly membership with the following charges: a one-time join fee of $5 and a monthly membership fee of $48. This includes your first question and any additional questions during your membership. These terms are explained on the Offer Details page, which outlines the subscription and automatic charges. I understand you no longer wish to continue your membership. I’ve canceled it, and you won’t see any further charges. We’ve also initiated a refund for your payment. If there’s anything more we could do to enhance your satisfaction or address any unmet needs, we would greatly value your feedback. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comOct 8, 2025

Hello James, We're eager to address your concern. We will contact you privately for more information. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comOct 1, 2025

Hello, I understand that this might have caused some confusion about where the charge came from, and we're eager to address your concern. We will contact you privately for more information. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comOct 1, 2025

Hello Bill, Thank you for reaching out. Creating a quality experience for our customers while delivering the best answers available will always be our #1 priority. When we fall short of creating that experience for our customers, it's as much a disappointment for us as it is for you. One of the great benefits of your JustAnswer membership is the ability to seek a second opinion from another Expert who may provide additional insights that better address your question. We want to ensure you get the best possible help. I see that your membership is set to renew on 30-Oct-25. We truly value having you with us and hope you continue to have positive experiences with our Experts. If you’d like to review or adjust your membership settings, you can do so here: https://www.justanswer.com/accounthelp. And of course, if you need any assistance, please don’t hesitate to reach out. We are happy to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comSep 29, 2025

Hello Janet, Thank you for your review. If you still need assistance, please reach out through my contact information. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962