AskadoctorReviews of askadoctor.help

The expert (an internist) was extremely helpful and empathetic with my issue/questions. I would have given the overall experience 5 stars, but fell victim to the fact that the service actually charges your card $46 (in addition to the $1 "free" access) as a recurring monthly membership fee. Fingers crossed they refund my money, because that charge was NOT made clear when I gave them my credit card and I would not have engaged the service if I'd known.

I just do not like the way the wordings are confusing and make you think that you will pay 2$ for one session and 66$ if you want a month. Instead, they will charge you 2$ for the JOINING FEE and 66$ for the monthly membership. The doctor was nice, quick response and understand my problem really fast.

The doctor was nice and certainly seemed knowledgeable and mentioned many things that I myself had considered. The one thing I didn't like is how they say $1 but charge your card for $46 and seeing it is for a monthly membership which I didn't ask for. In the end, I was referred to my own doctor for thorough evaluation, which I was planning to do anyway. Now I have to see if I can get out of this membership that I didn't want. Update: October 1, 2023 I just got an email from Askadoctor and they have refunded the $46 that they charged me. I was not expecting that at all and let them know how much I appreciated that. They really need to be upfront about things from the beginning and not do this unexpected charging. It doesn't help their reputation at all. I will not use them again because I just don't trust them but I do appreciate that they refunded me. You know the saying, once bitten, twice shy. Alex

I am a pharmacist. I already know I needed a prescription for Paxlovid to be called in, but it was not disclosed upfront that you can't call in a Rx. (I understand if it was a controlled substance.) I already know I have Covid.I feel too bad to get dressed and go anywhere. Besides, this is a holiday weekend. If I knew that a Rx could not be called in, I would not have used JUST ASK. Charge me for this "visit", but please immediately cancel my "membership" or any other charges.