Rathian_Rider
SCAM SCAM SCAM
I signed up to use this service. On the signup page I was informed of a 5$ fee. THATS ALL it tells you. There was no mention of a 80$ fee untill after the service was provided. They told me they would not refund this charge even though it was taken without permisson of any kind! Luckily I took a picture of this and will fight it through my credit card as this is rediculus and I can show that I was not notified of the 80$ charge untill it was too late. SCAM ARTISTS!
Response from AskadoctorMar 11, 2026
Hello Tylor, Thank you for reaching out to JustAnswer and sharing your feedback. I’m sorry to hear about your concerns, and I appreciate the opportunity to clarify how our service works. JustAnswer is a customer-paid Q&A platform designed to save you time and money by providing 24/7 access to over 12,000 verified Experts across more than 150 categories. Our Experts undergo a thorough verification process, including credential checks and exams, to ensure they deliver accurate and reliable advice. After reviewing your account, I see you agree to a membership that includes a one-time CA$5 join fee and a recurring monthly fee of CA$80. This membership covers your initial question and any follow-ups during the active subscription period, giving you ongoing access to expert assistance. I can confirm that your membership was canceled on March 10, 2026, and no further recurring charges will be applied. We’ve also initiated a refund for your payment. If there’s anything more we could do to enhance your satisfaction or address any unmet needs, we would greatly appreciate your feedback. Best regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962