Chuck R.
Color change in wipe after stool release.A few days.
Question was based on a sudden annoying and somewhat frightening though....Doctor indicated what I pretty much suspected as a temporary aberration.
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Chuck R.
Question was based on a sudden annoying and somewhat frightening though....Doctor indicated what I pretty much suspected as a temporary aberration.
askadoctor.help C.
The advice was helpful, but the platform is clumsy. I was unable to ask a second question before it timed out.
Response from AskadoctorDec 29, 2023
Hello, I have sent you an email from our customer care center to address your concerns. If you need further assistance please respond to the email with the subject line JustAnswer Customer Care or reach out to me directly. Please let us know what we can do for you to earn a 5 star rating. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
DON askadoctor.help C.
First doc was ok (3)but didn't give me any real solution...second Doc was very helpful.(5)..gave me possible ways to help with correcting issue being addressed.....
askadoctor.help C.
I liked that you were available and answered quickly. You asked me to take a pic of my throat which was very difficult. Therefore you couldn’t diagnose me. I ended up in ER with strep throat. I totally understand that you needed to see the back of my throat.thank you for being there. It’s hard to get a hold of my GP when I really need him. It’s December 1/2023and I just checked my credit card and I noticed that $2 on Nov 7 and $66 Nov 9 were charged to my account. I did NOT authorize this. Please refund me asap and delete me from your programs. I’m a senior and cannot afford this. If you had been up front with me about costs I would have declined. Please refund my credit card.
Terry C.
I was pleased with the prompt and informed response I received, however it was certainly not clear to me when I entered the site that it was going to cost me $66 for the service. All that was mentioned up front was a $2 entrance fee.
askadoctor.help C.
Her response was quick however she did not elaborate on what she meant by further interventions
Response from AskadoctorSep 26, 2023
Hello, Thank you for using JustAnswer. You may ask as many follow-up questions as you need to, in order to get a complete answer. In fact, the Expert who assisted you offered, "Are you fully understanding everything that I put to you? You are more than entitled to let me know if you would like more in-depth detail or explanation over any area that I have gone into... The aim is you leave today feeling informed and hopefully happier if at all possible. I remain at your disposal should you need me..." You can use this link to return to your question page to continue your conversation with the Expert: http://www.justanswer.com/account/tools.aspx Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
Dan
I have a good experience with the questions that I had.
askadoctor.help C.
Had an urgent question that got answered by a doctor within a couple minutes. Highly recommend and are extremely professional