Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor reviews

Showing 206 reviews with 1 star · Clear filters

noaskadoctor.help C.
Jan 4, 2024
can you phone us or not
could you please call 604-530-3800 or 604-209-3521
Response from AskadoctorJan 5, 2024
Hello, I have sent you an email from our customer care center to address your concerns. If you need further assistance please respond to the email with the subject line JustAnswer Customer Care or reach out to me directly. Please let us know what we can do for you to earn a 5 star rating. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
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Matt S.
Dec 27, 2023
garbage scamers
fu ki g asshes Re a s M mo ey more mo ey more mo wy more mo ey and if u do.t give them 100s of dollars they fu k u over my uncle is lawyer and reporting g doc to the league of physicians and Taki g them to court for fraudulent posts about what they do total pieces of garbage do not use them
Response from AskadoctorDec 27, 2023
Hello Matt, Thank you for reaching out to us. We've sent you an email using our Customer Support platform. Please reply to the email with ticket ID 6324479 if you have further questions. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962 ext 18
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A P.
Dec 24, 2023
The website showed in big bold letters $2
The website showed in big bold letters, $2 to speak with a professional. The moment I signed in with paypal I was instantly charged $68. As a broke university student this was pretty damn upsetting. Not only that, but as a medical student the advice I received was not accurate, even with in depth-explanation of symptoms.
Response from AskadoctorDec 25, 2023
Hello, Apologies for your experience using the service. We will look into this. Please reply to our private message. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962 ext 18
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Siow Khin J.
Jul 19, 2023
cheating and spam
Just call the customer service, there a payment trap on the website. It will tell u only 2 nzd for the question at first but when it charge you there another 70 nzd for membership. I will keep this review until i get my money back.
Response from AskadoctorJul 20, 2023
We're sorry for any frustration that you may have experienced in using the service. If you can respond to our request for additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
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Lynn
Jul 12, 2023
I never asked for his $46 response but…
I never asked for his $46 response but got it & charged anyway. He told me to go to a hospital.. for $46!! Isn’t that a little ridiculous??
Response from AskadoctorJul 12, 2023
Hello Lynn, I hope you're feeling better! Let me see what I can do to make this right for you. I will have my team on the site work on a resolution for you. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962 ext.35
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customerLoren T.
Feb 8, 2023
Terrible experience!
Terrible experience!! With no advance notification And without any authorization, I was charged an additional $46 for a “membership” I never requested or desired!! I only realized this wholly unauthorized charge had been fraudulently made to my cc, to which I had authorized an earlier $5 charge, by checking my online cc statement. I reported a fraudulent charge bit explained the $5 charge had been authorized.to my card. I next called your cust service #, and after a bit of a “discussion” with a rep, had the charge removed. Would NEVER use or recommend JUST CALL to anyone EVER! That’s not the way for any honest business to try to make money!!
Response from AskadoctorFeb 9, 2023
Hello Loren, We're very sorry for any frustration you experienced while using our service. Customer happiness is very important to us, so please let me know if there is anything else that we can do to assist you. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
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