Al D.
Fraud
They charged my bank account a $90 recurring fee without linking me to a doctor fot a prescription. Complete fraud. Be careful.
Response from AskadoctorAug 19, 2026
Hi Al, Thank you for sending us the information we needed to locate your account. I’m sorry you came to us looking for prescription guidance and were left without the help you needed. I’ve reviewed your account and processed a full refund of your membership charges. I’ve also canceled your membership, so you won’t receive any future membership charges from JustAnswer. We appreciate you giving us the opportunity to look into this and take care of your refund. Best, Julie JustAnswer Customer Care [email protected] or 800-805-5962



