Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor reviews

Showing 206 reviews with 1 star · Clear filters

askadoctor.help C.
Apr 4, 2025
Bad because I did not have an answer on…
Bad because I did not have an answer on my question
Response from AskadoctorApr 4, 2025
Hello, Thank you for your review. On review of your question, it looks like you recieved an answer now? If you need more of an answer, please respond to your Expert on the site. https://www.justanswer.com/question/ro8rn-2022-started-having-fear-harm-love-one.html I see your membership is scheduled to renew on May 2nd . We look forward to your continued questions and hope you continue having great experiences with our Experts. If you’d like to manage your membership settings, you can visit this link: https://www.justanswer.com/accounthelp. Please don’t hesitate to contact me if you need further assistance. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
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Ana C.
Apr 4, 2025
UNEXPECTED CHARGES
UNEXPECTED CHARGES DO NOT TRUST THEM. THEY WILL OVERCHARGE YOU MAKING YOU BELIEVE IT'S A ONE TIME FEE. SO DISGUSTED BY THEIR LACK OF RESPECT.
Response from AskadoctorApr 4, 2025
Hello Ana, We understand how you feel, and we're eager to address your concern. We will reach out to you privately for more information. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
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Patrick H.
Mar 31, 2025
Total RIPOFF
Total RIPOFF, they take you round & round and say it only a one time $5 charge, then in addition I was charged another $49 & the “doctor” can’t even prescribe medications This is a total SCAM, stay away & use a reputable service like ZocDoc
Response from AskadoctorMar 31, 2025
Hello Patrick, We understand your concern, and we're eager to address it. Please reply to our private message so we can locate your account and assist you. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
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Magdy L.
Mar 26, 2025
Misleading Charges
Misleading Charges – Beware! I recently used Ask a Doctor and was told I would be charged $2 to obtain a visa number. However, without clear disclosure, they charged me $68 for just a few questions. At no point was I informed that I would be billed this amount. This is deceptive and unethical, and I feel completely misled. Beware before using this service, and confirm all charges upfront! I am currently disputing this charge, and I do not recommend this service to anyone looking for fair and transparent medical advice.
Response from AskadoctorMar 26, 2025
Hello Magdy, I completely understand how confusing unexpected charges can be. Let’s make sure we get everything cleared up. Please reply to our private message so we can locate your account and assist you. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
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Debb
Mar 22, 2025
My credit card was charged with out my…
My credit card was charged with out my authorization This is a scam.
Response from AskadoctorMar 23, 2025
Hello Debb, Thank you for reaching out to us. We've sent you an email using our Customer Support platform. Please reply to the email with ticket ID 9807497 if you have further questions. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
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askadoctor.help C.
Mar 22, 2025
Never got a call
Never got a call. Robbed for my money
Response from AskadoctorMar 22, 2025
Hello, I'm sorry to hear that you did not receive a satisfactory answer to your question. When a customer doesn't receive a helpful answer we encourage them to respond to the Expert and tell them why the answer wasn't helpful. The Expert will work on a better answer, but if the answer is still not satisfactory, you can ask the Expert to opt out of the question and open it to other Experts. Please don’t hesitate to reach out if there’s anything else we can do to assist you. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
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askadoctor.help C.
Mar 19, 2025
veryfrustating
veryfrustating
Response from AskadoctorMar 20, 2025
Hello, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me additional information about your issue we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
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Alyssa T.
Mar 5, 2025
DO NOT USE!
DO NOT USE!! It’s fraud they have been charging me $66 a month for a call once in sec.
Response from AskadoctorMar 6, 2025
Hello Alyssa, We'd like to assist you. Please reply to our private message so we can locate your account and assist you further. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962
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