Ascendtech, Inc.Reviews of ascendtech.us

Ordered a power supply from them specifically listed for the computer model . Was not compatible. Asked for refund or exchange. No response for six months. After contacting them again the customer service person handed me off to the tech support person. That person was rude and condescending in each of his two responses so far. He also told me a complete lie claiming the model was made for many years and that justified why the part was wrong. The model was manufactured for less than one year. I know this because I worked in tech support myself for the company that made it. I advised I would be notifying the better business bureau and asked to speak to management. The support person indicated in his reply thAt I should go ahead and do that. I just might after filling out several more reviews on sites similar to this one.

Received MotherBoard from California to NC in just a few days even with a snowstorm interruption. I was very happy with the fast delivery. Well packaged as well.. MB looks (very clean) and works great.

Worst buisness I have dealt with in my whole life. They will not pay return shipping when they ship a defective item that does not work and constantly crashes. I bought a video card from them and from day 1 they have been terrible at responding. After being reasonable in messaging them on ebay, they havent responded to a single message about paying return shipping. Considering the item they shipped me was defective, It is reasonable that they should pay for return shipping. However they are a terrible business and very uncooporative. Also, do not listen to their ebay reviews. They only reason they have high reviews is because if you give them a negative review than they will offer 20 dollars for you to raise there score. Overall absolutely TERRIBLE company that you should NEVER go through the trouble of dealing with. The discounts are simply not worth it. I will update on wether or not they agree to pay return shipping, if this is not updated, it is further proof what a terrible company ascend tech is. DO NOT BUY HERE!!!!!!!

If you are looking for any computer parts at a very reasonable price with a great selection make your purchase from Ascendtech! Parts I purchased were of excellent quality, worked perfectly and were packed extremely well. Delivery was fast and overall Ascendtech is an Excellent Seller, second to none. And they have a huge supply of any computer parts; it's the only way to go for anything you might need to purchase, really great seller!

Ordered an atom motherboard from ebay and these guys turned it around into the usps as quickly as possible. Wrapped well with foam and bubble tape in addition to the anti static bag. Great price on a great product, will definitely look to them again.

The item was correctly described. It was not damaged. It fit properly and functions as expected. They are offering more components for older Dell servers and I will be making more purchases from them as I upgrade my systems.

Ordering around the holidays can be tricky at times. Ascendtech delivered my order exactly when they said they would and the product was exactly as they advertized it. It was was well packaged and works flawlessly. For me, as a picky consumer, this type of service is important. I will be the first to complain if service/products aren't as advertized but will take the time to complement a job well done. Thanks Ascendtech for keeping customer service alive and well.

This is a great PC at a great price. Great experience all the way around.