ASAP TranslateReviews of asaptranslate.com

Very bad and fraud company. It charge me additional amount when I order for translation . After charge, I ask them to refund my money but they don't respond my email. Don't use such fraud company.

very fast and reliable service!

Easy and right on time

It was good , everything is perfectly translated

Excellent service. Fast and accurate.

Super quick. Very friendly

Family placed an order to have urgent documents translated for a funeral and travel services. Contacted the company to communicate the need and time frame. After paying hundreds of dollars for translation and overnight shipping, the company ships the documents on the day that we needed the documents. With our flight scheduled to attend a funeral these documents are essentially useless. Contacted customer support and chat but it seems they do not care to take ownership after they received their payment. Furthermore, I noticed their website SSL was expired during the time family placed an order and communicated this to them as a courtesy. I do not know the past history but I would advise new customers to do their research before paying this company especially if you have time sensitive need. From my family experience, false advertising, false promises, customer service chat practically ended the chat after I reported issue and questionable security maintenance on their website. In response to ASPtranslate. I am not a competitor and I stated the experience of family member which I assisted because her husband passed away. I have an order number and name which the order was submitted under. This information was submitted to trustpilot. I did contact customer service about the issue when we needed the documents prior to our flight. However, no one was able to assist at the time or ignored the issue. Perhaps the same assumption was made on the order as the response to this review.

Good job...excellent