ASAP Site ServicesReviews of asapsiteservices.com

Poor Business Practices! I reserved a porta-potty May 12, 2017 to be used over the Eclipse weekend. I got a confirmation email from them about my reservation. Then on June 23, 2017 I was sent a text message saying "oops, we overbooked and your reservation is cancelled!" Six weeks after confirming my reservation, they just cancel. It sure feels like they either found someone else to pay more, or had an order for multiple units and all the single reservations got cancelled. Either way, in talking to their sales rep, she told me it was strange because "usually when they overbook, they let the customer know within a day or two." By waiting six weeks to notify me, now all the other companies are sold out, precluding me from getting any unit for that weekend at all! They would not even let me speak with a manager, even though I asked multiple times. I suggest you think hard before employing this company.

Not a good company gave me bad pricing information then scheduled a delivery so I made my schedule based on their information for my equipment to show up they said I would get an email confirmation which I never did waited all day for email confirmation so I called them back later in the day too late to change my equipment schedule only for them to tell me the price had doubled and they couldn't get there when they said they could which is now messed up my entire schedule not good business

We requested flushable units with a light and sink for my daughters wedding. We were charged $100 per unit more for the added extras. The units delivered did not have a sink or light. We called to file a complaint but had to leave a message. This company is impossible to get in touch with. I have called several times and been told management will call me or I'm asked to leave a message. The outsourced company that delivered the toilets said this was not the first time they had had a complaint with Arwood. Use a local vendor! Deal with them directly. I wish I had known I could.

way over priced, and communication was horrible. Danielle took my call, but when I called back to make a change she would not pick up phone, so I left 3 messages for her to call me back, still no return call after 6 days. I understand im dealing with a single company to do multiple things but this is not acceptable.

This company is a complete waste of time and money! I ordered a portable toilet and it never showed up. Every time I called, if the was answered at all, I was told they couldn't get ahold of their dispatch and would call me back. They continued to give me the same excuse every time I called. On the fourth day of the potty not being delivered, they finally told me it would be delivered about 5 days from then. Ridiculous! They finally tried to blame me for everything by saying it was because I had ordered online! Absolutely not!! Telling me that because I didn't call to talk to anyone right after I had placed the order there was a miscommunication. Total bull crap! If you cannot monitor your online orders properly, then don't use online ordering! I was lied to and treated rudely. They were not professional at all! They treat there customers like they don't matter at all and couldn't care less! I've never felt compelled to give a bad review before and it's upsetting that I feel it necessary to do so now. Do not go with this company. I also have yet to receive the confirmation from canceling this order. If I'm charged for anything, my lawyer become involved. Luckily, another company I contacted right after canceling was completely nice and reliable. They brought me a portable toilet within 2 hours of ordering. That is how a business is run!

Took my order.... The day of the delivery I got a email saying they couldn't deliver the product....really sucked....make sure they can deliver to you before giving out your credit card number....

I called on Wednesday 6/7/2017 to request a 10 cubic foot dumpster be dropped of at my house. Total cost for 10 days $597.00. Not cheap. But the lady on the phone was great and I needed this done. The dumpster should have been dropped off on 6/9/2017. It did not show up most of the day. I called them, later in the day and they told me it was scheduled for delivery that day. I waited until 7:30 pm nothing. The next day 6/10/17 I called and left a message. I also sent an email. No response. I then went to my trash pickup company, Republic Services. They confirmed they could deliver the same product on Tuesday. They sent me a contract the same day. Price $600. I e-signed the contract. I then promptly cancelled service at Arwood. They did not even bother calling back to understand the issue. Very very bad customer service! Go to Republic Services. They rock! don't bother with Arwood.

I ordered a toilet early morning two hours later the same morning I get an email saying that an additional $100 was required for a total of $313 dollars for service the only reasons stated for the additional charge was "other" and mileage. I called them since they are local to me the and assumed the price would be competitive guess not. so I just called National $134 DELIVERED.