ASAP Site ServicesReviews of asapsiteservices.com

Your website technology is horrible! I'm trying to change my credit card online and you just confirmed a payment and your system doesn't recognize my email address when I try to reset my password.

Their customer service has a lot to be desired. I've had multiple occasions where I've booked a porta potty for a job site, only to find out the day of delivery that it cannot be done or there would be a price increase due to location. They really need to organize and fine tune how they do business, seeing as they hire independent companies to do the deliveries. I use this company a lot for job sites all over CO, and have reached out to billing multiple times to find out which transaction is for which job site because the receipts I receive have very little information. I'm currently on my third attempt to reach someone for answers. Moving forward, I think I will need to source a new company for our needs.

Rather slow to respond, and takes them several notifications before they do anything.

Arwood insisted on delivering our port o' potty unit on Friday afternoon for our Monday morning event as they said they couldn't promise delivery by 8am. They promised a lock and key to ensure its security and that no one would use it over the weekend. It was delivered at 8am on Friday morning with no instructions on where it should go even though I provided it upon reservation. This caused me to be pulled out of a live meeting twice on Friday morning. In addition, no key or lock was to be found on the unit and when I arrived Saturday evening for inspection, it had been used. I called the local company & Arwood to complain, neither returned my call. The local dispatched company arrived several hours early (2pm) to pick it up even though we were advised it would be picked up on Tuesday as we had it until 5pm (Monday). All in all everything worked out OK which is why I gave them a 2 star and not 1. Their service is terrible so I would not recommending using them.

We rented a 2 stall restroom trailer for our wedding. It arrived smelling like urine in both the men and women's restrooms--more so in the men's. The women's restroom lock would stick, making guests feel like they were stuck in there until they could push just the right way to get the door to open. Overall I was very disappointed.

I once had very good experiences with Arwood Waste but recently the customer service that they have offered has been less than favorable. I have had to call several times to leave messages without a return phone call. My issue has yet to be resolved and it has been an issue since August 2019, it is now October 2019. I have even went beyond calling and started using the customer service email under the "contact us" portion of the site and still no response, no corrective action has taken place. I am very disappointed in the services.

The sub contractor you used for my order showed up a day late, and so far a day late getting it out of here.

Our pick up and exchange was postponed without advising us until closing time on the date of delivery. I had expenses for people and equipment that cost me $1000 due to this. I had no way to contact anyone about the dumpster since it was after hours. I am ready to sue for breaking the contract and costing me alot of money