ASAP Site ServicesReviews of asapsiteservices.com

They were quick to give us a quote and deliver. But after the 1 porto potty was taken away, they went weeks without contacting me for payment. After a bit i had figured they had just taken it from my bank account and i had not noticed. I called to make sure, and the lady who answered the phone said that i was no longer in the system, and had already been processed for payment. She assured me that if i was to be charged they would give me a heads up, but more than likely i had already been charged. About a week later (a month after they took the porto potty), i was randomly charged from my bank account. When i tried to contact them about this, no one answered the phone. I left a message with my information requesting to talk to someone and went about my business. I was never contacted and later received an email to review my experience. There was an option to chose to be contacted by a representative in the review, which i chose to do so i could talk to someone. I was never contacted again. All in all i would not use this company and this review is based off of my customer service experience with them.

Did not meet my satisfaction. Attempted to charge me for things that were not in my control

Stop spamming me. I have never heard from you or used your company. Now you are asking me to review your services. Well this is what you get for being sloppy and unethical with your emails. This could be a fine company that does good work. I have no idea. So take this review for what it is.

I would tell anyone considering doing any work for Arwwood, to think twice about it. Very shady to say the least. My company provided six band new top of the line portable toilets for a large energy company, in three different locations. we take very good care of our customers, and the units were cleaned weekly for two months. But when it came time to get paid.... GOOD LUCK.... they have it set up so you can not talk to anyone in accounting, and you get absolutely no help from anyone!! All they say is send your bills to their email address, and thats about as far as anything goes! It took me two months of daily phone calls and emails with zero results. I think they make a lot of money on people just giving up and not even getting paid.. but like magic, when I left a bad review... BAM they called very quick like, and said change your review and we will pay you your money. I have been in business for 30 years, I know this is not how you run a successful business... People need to know what they are up against, so they don't have to deal with what i did to get paid for the work i did. NEVER AGAIN ARWOOD!!!!!

Talk about disrespectful...I'll never use these folks again...PERIOD! The dumpsters work fine...However, dealing with unresponsive accounts receivable is too much. I had a credit card on file to automatically pay for dumps and continue to get emails as follows: A quick note to say that I am really disappointed that you have still not paid me for the work I did for you. In the grand scheme of things, it's not a lot of money, but actually I think that this is more a matter of respect. I enjoy working with you and have always valued our professional relationship. But if I can't rely on you paying promptly or it takes several attempts and reminders to get a payment, that's not good business. I'm not saying that I don't want to work with you, I do. But if I don't receive what I am owed within the next few days, I will have to think twice about helping you in the future. I will also be forced to report this negative action to the credit bureau, and I would rather we resolve this on our own, wouldn’t you agree? Talk about disrespectful...I'll never use them again...PERIOD!

BE WARNED! THIS IS NOT THE COMPANY TO DO BUSINESS WITH. Look at all other reviews. I should have read these first. What you should know 1. Service was HORRIBLE. I had to remind them to pick up the container 2. They blame the customer for THEIR MISTAKES 3. Horrible communication (Non-existent and by text only) 4. Customer service is unprofessional, rude, and unapologetic 5. Continue to send delinquent reminders after bill is paid. 6. THEY HAVE HIDDEN FEES THEY DO SPEAK OF. Cost me 25% OVER the cost I was quoted. For God's sake.....stay away from this company at all costs.

Worst customer service I have ever received. Extremely high prices. Do NOT recommend

If I could give this place a ZERO rating, I would! If you want unresponsive customer service and a company tacks on fees after you pay your final bill, then hire them. They were late in delivery and EXTERMELY late picking their rusty dumpster up from our property. Now they're tacking on fees for no good reason. Dirty scumbags.