Yan C.
was not deliver on the day I asked for…
was not deliver on the day I asked for it! so far is one day behind schedule. I’m waiting for it

ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 637 reviews with 1 star · Clear filters
Yan C.
was not deliver on the day I asked for it! so far is one day behind schedule. I’m waiting for it
Angela L.
We will NEVER use this company again! I called 4/3/18 to make sure they had plenty of time to deliver a 30 yard dumpster on 4/16/18. I called to make sure the dumpster was going to be delivered on 4/16/18 and they said yes. It is now 4/17/18 and we still do not have a dumpster! This has now cost us a day of work because we do not have a dumpster on the job site. When i called no one could give me an answer as to why the dumpster was never delivered. Then i get an email saying a price increase is the reason it was not delivered. We NEVER got a price increase until just now! This is the worst waste company I have ever dealt with!
Response from ASAP Site ServicesApr 17, 2018
We sincerely apologize for this issue. If you are able to provide a reference number, we can re-verify the weight of your materials with the disposal site. We would appreciate the opportunity to resolve this situation. Please call our office at 904-751-2177.
Mitchell P.
Rip off company. Spent 1000 up front and then made me pay an additional 533 charge for stuff I never put in. Stay clear of these bozos. I wouldn't give them a 1 but could not put in a zero. On top of that they tore up my fathers drive way with large ruts and wouldn't bother to fix that. another 500 dollars for that. Stay clear of this group. with bleed every penny out of you and ask for more.
Charlie S.
I posted a critical review on 4/10/18 with outlining AW's poor customer service. I also stated that ABC Roll Off (Temperance, MI) engaged in what I consider shady behavior regarding payment. AW's response was to post the contract I engaged in, in full on my post. This included my personal information including name/address/phone number as well as the information of the house we were clearing out. Obviously I had to delete the review. *Speaks to my initial point that this is not a company you want to do business with.
WD
Called to rent a dumpster and the customer service rep didn’t explain anything to me, didn’t ask me any questions besides address and phone number.. she seemed bored and uninterested. I had to pry details from her and as that conversation progressed I was feeling like I’m spending close to $1k to rent this dumpster and no total, she didn’t/couldn’t answer my questions regarding space, the logistics of how they would navigate my driveway. I’m left feeling confused and having a 12 hour window for delivery is absolutely the most ridiculous and rude choice to run business. 12 hours I have to stay home and wonder when this thing will show up. I’m paying you a lot of money and I shouldn’t be left to feel like you are working at YOUR earliest convenience and I’m the one spending my hard earned money.
Response from ASAP Site ServicesApr 17, 2018
We sincerely apologize for this issue. If you are able to provide a reference number, we can re-verify the weight of your materials with the disposal site. We would appreciate the opportunity to resolve this situation. Please call our office at 904-751-2177.
Cheryl
On April 4, 2018 I made arrangements to have a 30 yard dumpster dropped off on Friday the 6th. I specifically asked the person who I set this up with if there were any additional fees from the quote she gave me. I was assured there were no additional fees. On Thursday the 5th, I received a call from her asking if I got and email saying there would be additional fees. I did not get an email. The added fees were $600.00 more! NOT HAPPY.
Response from ASAP Site ServicesApr 5, 2018
Hello Cheryl, The person that took your order was new. Thank you for elevating these service concerns and we are very sorry this issue occurred. Your frustration is understandable and we would appreciate the opportunity to rectify this situation. If you are interested, please email our team at [email protected] or 904-751-2177 at your earliest convenience.
William P.
This is a poorly managed operation. I ordered a roll off and it never showed up. On the second day of no call no show, I asked for a driver contact or an eta. Each time I called for info on my runaway dumpster I was put off with “ I can look those details up and call you back. I never received a phone call. Two days I payed workers to load a dumpster that never showed up. Don’t waste your time with this company
Response from ASAP Site ServicesApr 5, 2018
William, thank you for elevating these service concerns and we are very sorry this issue occurred. Your frustration is understandable and we would appreciate the opportunity to rectify this situation. If you are interested, please email our team at [email protected] or 904-751-2177 at your earliest convenience.
Ariana A.
This Company harasses you like no other, The day after I got my bill i got sent multiple emails harassing me to pay my bill on a 30 day term agreement! My company is on auto pay mind i tell you. I would NOT recommend this company at all. Customer Service isn't great either.
Response from ASAP Site ServicesMar 27, 2018
Hello Ariana, thank you for the feedback and we sincerely apologize for the issues associated with your account. The balance on your account was paid today. Your frustration is understandable and we take full responsibility. If you are interested, please email: [email protected] to discuss this situation in an effort to earn your business again in the future.