ASAP Site ServicesReviews of asapsiteservices.com

Update: Jason righted this situation and had the full dumpster hauled off. It was a rough experience to say the least. Hopefully corrections are made to their site and hopefully something more than reflective stickers are included on dumpsters to clearly indicate a load line. Horrible experience with this company. Do not use, please! No reasonable delivery window given for a homeowner, wrong dumpster delivered (ordered clean concrete/dirt roll-off for stumps 7' tall,, 8'wide, 23' long) instructions at delivery (of wrong size dumpster 4.5' tall,, 8' wide,, 20' long) were, "nothing over edges, no height limit". There is no "max load line" on this dumpster...even the guy who came to pick it up (Anthony) said he had never seen a dumpster w/o a "max load sticker." Office refuses to assist with a reasonable solution. Had they delivered the right size dumpster, there would be no issue and since the drop off driver said no height restriction, we loaded it the way we needed to load it with stumps.

We were given a 12 hour window for the delivery of our porta potty that we had reserved 2 weeks prier. We were required to be there when they arrived. we waited 12 hours but they never showed up. Never informed us that they would not be delivering the port potty. This was a formal event in a field with big tents and NO porta potty. We learned a very important lesson - do not reserve a porta potty through a 3rd party. They are just middle. They were not able to find a local company to fill the order and did not have the decency to let us know. I'm guessing this is not the first time.

We scheduled a delivery 05/30 to be delivered 06/02 for a project we start 06/05. They cancelled on us the day of the delivery, 06/02, AFTER having already confirmed and charged us for the services they promised. Now we have to pay for rush fees to start our project on time due to their inconsistency. Do not book here.

I schedule for ASAP to deliver toilets to a remote campsite in Moab, Utah for a trip of 200 people 5 weeks prior to the event date. Initially scheduling was easy enough. The person I spoke with was kind and well spoken, but it was clear there was an issue with the company because they had information in there system attached to my phone number that was not me or ever associated with my organization. It was uncomfortable to think I was giving them contact and payment information when there information is so mismanaged. Then I never received any confirmation of payment, delivery date, or any evidence that I spoke with them. I was concerned I was working with a fraudulent company so I called them within 24 hours (just in case the email confirmation was delayed.) They informed me they still had the wrong contact information despite me walking through every email and number with them. Once contact information was 'corrected' I didn't receive any confirmation or follow up emails in preparation of the trip until THE DAY BEFORE where they told me they were going to put me on a wait list for delivery. I told them I wasn't sure I wanted to be on a wait list because I don't know how long the wait list is (hours? days? weeks?) and they said if I was on the waitlist I would be charged even if they don't deliver on my dates. I asked for the haulers' information so that I could contact them and ask about how the waitlist works and what I could expect and they refused. I insisted that I required that information before I could agree to moving forward. They still refused but said they would call the hauler. 6 hours later they called me back to tell me I wouldn't receive the delivery for TWO WEEKS! I CANNOT understand how a company would agree to provide services that THEY NEVER CONFIRMED! I was APPALLED! I canceled services that day (and booked with I Got Poop who was incredible) and still did not receive any confirmation information of the cancellation. I continued to follow up to ensure a full refund and proof of cancellation. Again, they had the wrong contact information and have yet to provide an official receipt of refund. This was the most unprofessional, disorganized organization I have worked with for major event organization. It feels like a scam to work with them.

Cannot recommend this company. Reasonable prices up front, fraudulent charges afterwards. New venue hoping I found a supplier for many future events, but definitely will not use ASAPsiteservices again.

These guys suck. I called two days ago and payed to “ reserve” a porta potty. They call one day before my party and delivery day and say they are all gone but if I pay an extra 100.00 they have one available. Made a phone call to another company and was helped right away.

Not charging two times before the delivery of the temporary toilet and giving hard time ti return the second charge. And after the delivery bot cleaning it for two weeks.

First, Dumpster delivered a month late. I Reached out on Monday to find out what day of the week it is scheduled to be emptied and we still have not heard any response on a simple question that should have been answered while I was on the phone with them.