Cheryl M.
I wouldn't even give this company 1…
I wouldn't even give this company 1 star, but I had to just to get to write a review. Please beware giving this company you credit card. I order a port-a-potty for 1 month service. Was charged for the service on June 28th, then again July 3rd and July 9th and again July 31st. After I talked the around the July 10. the said they would credit my CC. It never happened. Now trying to get them to credit me for 3 invoices that should never have been invoiced. Thankfully my credit CC is involved now. Don't get me started on them not answering the phone or calling back
Response from ASAP Site ServicesAug 1, 2018
Good Afternoon! My name is Michael, and I'm one of the managers here. I do apologize for any issues that you had on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our excellent customer service. There is no excuse for what happened, however, we're only human, and unfortunately accidents do happen. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me, directly, with any questions you might have ([email protected]). Thank you, and have a wonderful rest of your day.



