ASAP Site ServicesReviews of asapsiteservices.com

Very bad & cost me an extra $150 for a crew to stand around all afternoon waiting on delivery of my dumpster. Not happy at all !!!!!!!!!! Barry McKinney Handyman Service by Barry

Don't do business with this company! Scheduled dumpster for major cleanout with 8 family members driving 4 hours to help load dumpster. Called me the day before to say they couldn't deliver and left me scrambling to find another at the last minute. Customer service very rude and just didn't care. Unreliable and unprofessional! Avoid at all costs

I am a disabled 70 yo widow, live w just service dog, and have two to three small bags of rubbish a week. Last company charged $45 for three months collecting weekly. These guys want $187.50 quarterly but REQUIRE a yearly contract! That’s $750 a year! I live on social security only as Wall Street took our savings and home in the Great Recession of 2008. Why on earth is pickup so expensive? I am angry, frustrated, and tired of being ripped off!

If I could give fewer than 1 star, I would. When I initially placed an order, I scheduled delivery of a "rolloff" for a certain day - no problem. Three days later, I am told I need to approve the wait period. They cannot provide me with an update of when the dumpster can be delivered once the wait period was approved. The various 800 and 888 numbers do not always work. Customer service representatives are ill-informed as to how processes work and unprofessional. Projects are dependent upon meeting dates and communication with local contracted vendors is terrible. Do yourself a favor and work directly with the local provider. (In WA state, you must work with one of the Waste Management partners contracted by the government.) Arwood goes to the local provider and marks up the rental charges and provides no service for that fee.

after being told they can't place the unit on my property I tried calling your customer service line and was placed on hold with out so much as a "please hold" and the representative never picked up the phone again. So instead i was given a recording asking me to leave my name and number instead.

Never delivered in the allotted time. I waited at home all day. Delivery was 7am to 7 pm and no container. Day 2 - gave a second chance to redeem themselves. This was the worst customer service I believe that I have ever experienced. Clearly has to be the worst management. I wasted a week and lost productivity waiting from 7 am to 7 pm two days in a row. I have been a Program Manager and an Operation Manager of over 4500 employees managing production. I’m sure, if your company manages the rest of their business the way you treated this customer. Then, I’m sure you are losing money! I intend to share my experience with everyone I know, just to help! David Binnarr

Didn’t want to deliver toilet, stated that driveway was to narrow, while we have delivery trucks coming through with no problem. Then end up changing for attempting to deliver 👎

Called to start residential service. First agent said recycling was available in my area. A day after signing up I get a call back saying that the first agent was wrong. But I can't cancel the trash service until someone calls me back in 24 hours. Poor internal communication.