ASAP Site ServicesReviews of asapsiteservices.com

Only 1 ton is included in the price of the dumpster rental which is VERY little. Therefore, you get hit with a second bill that's VERY LARGE for the overage.

BEWARE OF CHARGES THAT WERE NOT DISCLOSED ! This company overcharged me $75.00 without informing me of the price and not listing in the Invoice they sent me. DO NOT USE THEM. They use 3rd party Call Center to take calls. They take advantage of customers who are in a bind for porta-johns. Dishonest Company and their base prices are too high to begin with. Go to another company

The main problem we had with this company is their communication system. They are a 3rd party company and do not have control of the containers forcing us to make pickups within 14days. Sometimes this can be accomplish and others times is not the simple. We finally had enough of their system and schedule the removal of the containers and restrooms. According to their system everything was removed meanwhile containers and restrooms were at the jobsite. After a week going back and forth sending pictures of the site they finally removed them for good. Never have I worked with a company with such a horrible communication system as this one.

Worse service ever. Over charge constantly price is just increasing. They treat like wjat they pick. Garbage.

I try very hard to always be positive, but this was a terrible experience and I will never use or recommend Arwood Waste. Why? After paying up front, I got a phone call the day the toilet was to be delivered to the job site saying there was an extra $50 fee. Then when the driver arrived on site he said he couldn't drive his pickup on to our driveway. The toilet was finally delivered the day after it was promised, for $50 more than it was originally paid for. Don't use Arwood. Yes, I approved the upcharge. Under protest because I had a crew showing up to work and they needed a toilet. Still very disappointed with the terrible customer service.

I honestly would not give any stars for the absolute poor quality given in almost every aspect but I wouldn’t be able to rate this business if not for the one star! I started by signing up with Arwood March 21st because my previous garbage company was definitely lacking in professionalism to say the least. I was first told I would be paying one amount but after about a week I was told my cost had to go up $30 more for gas reasons...ok! I waited over two weeks just to receive my garbage cans and once I finally received them the garbage truck had drove passed my house...called and complained and waited the following week...how convenient, they drove passed again! The third week they finally stopped and picked it up and when I got home from work I seen garbage and recycling all in my driveway, all over my yard, in my neighbors yard and in the road which I had to go and pick up!!! I called and complained and was told that it would be straightened out...which that was! I was there the fourth time the garbage truck came and low and behold it was subcontracted out to the same garbage company I had before for a lot less money!!! Regardless, I let it go thinking that it would be straightened out. Time went on and I had no issues until I received no bill nor any phone calls regarding my bill for the next quarter. It was October when I was charged for my quarterly but not knowing or being prepared for that charge, I had to pay an overdraft fee for it. I bit the bullet in regards to that payment but got slammed with another quarterly charge in November plus extra costs. Not only did they charge my account for that quarterly charge plus some they also charged whatever fees they had all separately which overdrew my account 3 times! Then to smack me in the face one more time they again charged my account a third time in December which overdrew again! I have made phone calls to Arwood stating all these things that has happened without my consent to using my card but all I hear is how “we reserve the right to charge more” or basically you give up your rights or your say if you choose us!!! TOTALLY UNPROFESSIONAL!!! I have requested refunds for just the overdraft fees due to their screw ups in billing yet received NOTHING!!!!! I will not stand as a human being and be taken advantage of while the owner steals food from my children’s mouths!!! Yes that’s right I work hard for my money and to just have you make money off of me is absolute shameful behavior! I will continue this with the attorney general, better business bureau and anyone else needed to get the respect as a customer That should have been given! Little tip for you....if you treat your customers well, they will leave good reviews and keep coming back but I obviously see I’m not the only one by far that has gotten taken advantage of by you!!!!!

I called to schedule service and was told I would receive a confirming email. After a couple of days and no confirming email, I called and was told it would be resent. Still nothing, but then a charge to my card with no communication from a local provider. When I called to get a refund I was told they could cancel my service, which never started, but no one was available that could authorize a refund. Every phone number I try leads me to a sales desk. I don't want to speak with sales. I want to speak with someone with authority. I can't imagine this company thinks they can keep my money when no service and no communication was ever provided. I called them in good faith to follow up and got nothing. Right now I am out $667 but will pursue a refund

Horrible service! If I were able to give negative stars I would. This company was used for a scouting event. A price was quoted and paid for by the scout unit. Then the company changed the price after payment. There was no reason for the increase. The scout leaders actually had to manually place the rental toilet in place because the company refused to back down the driveway because of a tree the that sat 15 feet off the road and did not obstruct the driveway. The company forced the scout unit to pay the $11 dollar difference when they should not have needed to pay. Seriously? You have to strong arm Boy Scouts to make in crapper business? Your company is ridiculous. We will NEVER and have not used this company since. We hold 12 events per year and it only took once to learn from our mistake.