ASAP Site ServicesASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 234 reviews with 4 stars · Clear filters
Tonja J.
ASAP delivered a clean fully functional port-a- potty on the date promised. However, pick up of the device required back and forth phone calls that took up to a week before the device was finally removed. This was several days past the scheduled pick up.
Response from ASAP Site ServicesJan 6, 2022
Thank you for your honest feedback. Looking at your order I see the billing was stopped 12/20 and our operations was behind in the physical pick up for the weekend event rental.
Belinda J.
All was very good except for the fact that I asked for the adjusted bill that I was told we were getting. Other than that it would have 4 stars
Response from ASAP Site ServicesJan 3, 2022
Morning- we appreciate your rental billing feedback. I re-sent a copy of the adjustment per your review indicated. Thanks- ASAP
cathy L.
Order Hand sanitizer and did not get it.Besides that it was great.
Response from ASAP Site ServicesDec 10, 2021
Cathy, My sincerest apologies for that hand sani that was missed on the order. I have my billing team confirming and refunding for that aspect. Please see your email for receipt and documentation. Sincerely, ASAP
Gustavo T.
Other than we've had weeks where the bathroom isn't cleaned the service is good. A bit pricey!
Response from ASAP Site ServicesNov 30, 2021
We appreciate the feedback. If you have any further service issue(s) please don't hesitate to call or text our service team at 904-751-2177- ASAP & UR
Ronnie G.
ASAP Site Services was good. The only reason why they didn't get five stars is because I must have missed the part in the contract where it could not be over the lip of the dumpster. My rental dumpster was filled over the top and so they had to call in another company (1-800-Junk) to get them to get the excess, thus causing me double what I would have paid. Overall it was easy, just wish the rule of the lip was in big bold lettering. Other than that, I would recommend!
Response from ASAP Site ServicesNov 22, 2021
Afternoon, thanks for you feedback regarding the dumpster. Glad we were able to take care of the overload issue while you were out of state.
Heather M.
Delivery was as planned and the driver was very nice. Only complaint is that I had to contact the company 2 times to confirm pick up the unit as it was still there 2 days after the scheduled pickup.
Response from ASAP Site ServicesNov 12, 2021
Thanks for the honest feedback. I'm happy to report that the unit was picked up physically after that delay. No billing resulted from that delay, and we apologize or any inconvenience. Sincerely, ASAP
Bill O.
Tiny bit stressful when the unit was delivered to a neighbor three blocks away. Fortunately driver was able to come back within 20 mins and correct the issue. Other than that, it was perfect for our Oktoberfest!
Response from ASAP Site ServicesOct 27, 2021
Bill, Our apologies on the delivery aspect. I'm glad the situation was rectified quickly for you and your Oktoberfest. Thanks for choosing ASAP
Joanmarie S.
I would have given them 5 stars had they been able to do a next day delivery on a portable toilet needed for an on-site construction crew. Since the delivery, service has been excellent. It was properly placed and the weekly service to clean and restock has been on schedule.
Response from ASAP Site ServicesOct 18, 2021
Joanmarie, We appreciate the feedback about order PTR209295 and the formal change order about the turn around time.