ASAP Site ServicesReviews of asapsiteservices.com

Company no show How many stars do you give a company that didn't call, didn't show up (nor intended to) and still hasn't returned my money? Waited and waited for my 2 portapotties to show up and I could wait no more. Called them around 5pm to find out we were just put as overbooked and never told about it. Had to pay a different company a 200$ emergency fee to get them there in time, which THEY did. Best, they sent me an email saying they'd already returned my money friday when its currently Tuesday and they still haven't issued a refund. I wish I had googled more beforehand, I could not recommend this company any less. If your event is important, you simply cannot trust them to do their job.

We ordered porta potties for a weekend event. After getting an 11 hour delivery window we called back two days before the event to see if they could give a nearer estimate. Turns out they had cancelled the week before. NO Notice. NO Call. NO Email. Highly unprofessional. Use anyone else.

I ordered a dumpster from ASAP and everything was fine until they picked it up. I noticed I was getting charged even though it was picked up. I called and told them stop. They said they would contact the person who picked it up. It kept happening until I called my bank and told them to stop payments on that particular company. Now they’re sending me a notice to put a lien on the property for $1000. Disgusting company, do not use them.

I am responding to your comment back,on your cancelation of my dumpster..you said I was contacted within an hour and that is not true I had no calls or emails canceling anything, I had to call a second time in order to get the information about the cancelation....There is an issue in my opinion when you rent and require money ahead of time....And by the way I spoke with someone there who told me that my contract for the dumpster rental states that a rental is not guaranteed...problem with that, is that, that contract is not sent to you until after the dumpster is rented and money is sent...not guaranteeing a rental once ordered and paid for should be verbally spoken of before the rental is finalized, not after..This whole situation caused me more money because I then was ordering a replacement dumpster more immediately...because I had to wait until the 11th of July to get a different rental (Rented tge 1st one from ASAP on the 3rd). I had to wait for my money to be returned to me (It took 8 days!!) I spoke with my bank and was told it was the company that placed the hold on my money, all other transactions I had made all cleared 3 days before..ASAP Site Services..

I first used this service in November of '23. I ordered a dumpster to be delivered to my home and when it wasn't available I was contacted by Customer Service and was given a different size unit for a different day. Delivery was successful and communication was clear. However, my two recent experiences have been completely disappointing and I will never use this business again. I placed an order in May for another unit to be delivered. I received an email the day before delivery stating my order had been canceled and refunded due to overbooking. I placed an order on June 3rd for a dumpster delivery on June 13th. Money was taken out and the day before delivery was supposed to happen I made a phone call to customer service trying to check on an order update. I got absolutely no helpful information other than "your order is processing. I cannot help you further. Call back tomorrow if it isn't delivered." I called on the 13th, delivered day, no answer until my 5th try. No information provided, just a "it's processing. There's nothing I can do." I waited all day Friday, all day Monday and emailed to check in with no response. I got an email Tuesday the 18th stating my order had been canceled and refunded. I have not received my refund, I texted the number that says "text or call" with no response at all. I emailed their "24/7 email service" and received nothing. The lack of communication is poor. The customer service is poor. The waste of time is incredibly frustrating. I understand overbooked but not knowing anything for weeks and then not being available to help your customers is extreme disappointing. I will never use this business again nor will I recommend it to anyone.

I was quoted a price to have two outhouse tanks pumped out. I spoke to a rep on the phone 2 different times and it was clear exactly what I needed and what the cost would be. On the day of the service I got a call and they wanted more money. The person on the phone was extremly rude.

Horrible experience! I was quote verbally and in writing that the pricing scale is per gallons NOT per unit. I even specifically asked if it mattered that I have 2 or 4 units and was told NO. It's by the gallon. Right before my event, thet arrived to clean out the units and were surprised there were 2. Called us to confirm there would be a double charge! No way! Scam! Do not trust this company.

I recently used for dumpster rental and was extremely disappointed with the experience. There was no communication from the company regarding the ETA, and attempts to contact customer service for updates were unsuccessful. The lack of control and organization on their part made the entire process very frustrating. They took the rush fees and didn’t deliver the dumpster. I wasted my 48 hours working with them and finally have to cancel my order.