ASAP Site ServicesReviews of asapsiteservices.com

Response from ASAP Site ServicesOct 18, 2021

Diana, I show the 9/24 (Friday 1:37) order shown for delivery on 9/27 (Monday) as we are not open on the weekends. Our local dispatch confirms 9/27 delivery as order PTR208891. You called 10/14 for removal and requested the 10/19 pick up date which is scheduled for tomorrow. I would welcome more feedback, but I show we were quite responsive during our business hours of operations. ASAP

Response from ASAP Site ServicesOct 11, 2021

Morning, We appreciate the feedback and per our e-mail are working to resolve the service issue on your last cleaning at the job site on Mayflower Rd. We are in receipt of your contact to the office during the weekend as we are closed in the office and have the missed service ticket here this early Monday morning.

Response from ASAP Site ServicesOct 11, 2021

Bryce, I do apologize for the double booking. As you can see from your billing only the one order was billed. We are updating the online order placement instructions so that you do not have to be present for delivery as our driver fleet runs into multiple traffic issues, delays, site issues and other unexpected things in the day. Many of which are beyond our control. That is why we stated a 7am to 7pm delivery window.

Response from ASAP Site ServicesOct 7, 2021

Janice, Your order change and cancellation was processed today at 12:35 from your call back about product change at 12:15. The initial order funds were void when the cancel was processed today. I've re-sent the credit card refund slip to your e-mail. Sincerely, ASAP

Response from ASAP Site ServicesSep 21, 2021

DBF, The toilet unit order was placed as the basic standard septic event unit. Sincerely, ASAP

Response from ASAP Site ServicesSep 21, 2021

Evan Conner, Per the quote ID-RO204731 and the formal order receipt: all dumpsters have a one time $75 removal fee and any applicable surcharge weight. This is in bold on the order receipt as well the agreement to using auto-pay unless credit terms are approved prior to placing the order. We invoiced you in accordance to the rental as INV_0000231579 for the delivery and INV_0000232129 for the removal and weight surcharge. Sincerely, ASAP Site Services LLC

Response from ASAP Site ServicesSep 21, 2021

3815 Media, Our apologies in the communication for the hand sani being out of stock during your rental. We are processing the refund for this element back to your card, and your other orders do have the hand sani as we just were re-supplied. Sincerely, ASAP