Andrea K.
I ordered a porta pot for an event that…
I ordered a porta pot for an event that was on Sunday. It was supposed to be delivered on the Friday before the event and it was never delivered. Friday evening was I called and was able to speak to someone and was told that a supervisor would call be back within a hour. I never received that phone call. On Saturday I tried several times as well as several ways to contact customer service and no response. Monday morning I spoke with customer service and yet again I was told that someone would call me back that day concerning my refund. It's been a week and still no phone call, no communicationat of any kind concerning. The lack of follow through and lack of communication is very disheartening. Those who I did speak with was nice and understanding and tried the best that they could within their limited capacity.
Response from ASAP Site ServicesJul 22, 2021
Hello Ms. Koontz, Thank you for your review. You review was processed on July 20th. I just had a receipt sent to your email in case you missed it earlier. Thanks, Team ASAP



