ASAP Site ServicesReviews of asapsiteservices.com

Response from ASAP Site ServicesJun 14, 2022

Michelle, I appreciate your open feedback about your rental experience. I'm following up with operations to ensure the unit is/was removed. I see the order has a pre-removal date that was missed on our schedule board until yesterday (6/13) and a delivery date error from the order entry causing the delivery delay. I'm glad that Kristina on Saturday was able to rectify the situation as it relates to the delivery. The removal is set for being removed on route 1207785 as a priority. No additional fees or any amount will be charged for this pick up delay. I'm also looking into the delivery as well for an inconvenience credit. Sincerely, Team ASAP

Response from ASAP Site ServicesJun 15, 2022

Jeffrey, I apologize for the pick-up inconvenience associated with your rental. I see the rental billing was stopped per that May notification. I see the removal on route for work order #1255838 as a priority pick up. No additional fees will be charged for the delay in the pickup as a result of our operations. Sincerely, Team ASAP

Response from ASAP Site ServicesApr 22, 2022

Paula, I do apologize for the service opportunity. I've authorized a refund for the second unit. I'm sorry for any inconveniences that this rental may have caused. Sincerely Jason Thomas

Response from ASAP Site ServicesMar 22, 2022

Morning Vern, Your order had a 3/16 pre-removal you selected in connection to a dump and return request just prior to that date. Thus our driver was following the order scope. The driver reported the unit was not ready for final removal yesterday so the container is on site per your directive. Sincerely Team- ASAP

Response from ASAP Site ServicesJan 21, 2022

Mark, Your dumpster price was outlined in the quote and order receipt prior to delivery. All dumpsters are subject to the overweight fee and the final removal fee as outlined and invoiced to you when the unit was picked-up at your request.

Response from ASAP Site ServicesDec 20, 2021

David, Upon the order reservation we put out a formal notification that the soonest we could make delivery would be 12/3 formal notification #1102833 which you approved before the reservation was completed in full. For the first week (12/6-12/10) and second week (13-17) your unit was reported by the driver as cleaned on Friday's route. However, the 12/10 date I do not show a log sheet for that initial first week so we have credited your account and for the upcoming holiday this week we are confirmed for the cleaning and your pre-scheduled removal on 12/30/2021. We appreciate your feedback about your rental to date -ASAP-

Response from ASAP Site ServicesDec 15, 2021

The 12/3 call to the office effectively made the rental exclusive to INV-0000241369 for the period 11/24 to 12/21/2021. Credit Memo INV-0000242475 & INV-0000242469.01 were issued to wipe out INV-0000242469 in full. I'll be happy to re-send those billing documents. You were billed and paid for one (1) billing period as outlined in your order receipt and rental agreement. Thanks, ASAP #1110659 incident number

Response from ASAP Site ServicesDec 2, 2021

We appreciate your feedback about your rental of the trailer units. I show the order on 11/11/2021 for a 5-stall unit. We put out a formal order change on 11/16 stating we only have 4-stall unit available for rent on that 11/22 delivery date. We offered our closest product similar to order inquiry that had the auxiliary power built in and their appropriated price difference as a product substitution which you approved and were invoiced for the add price difference and delivery was completed to the order scope on 11/22/2021. TR213362 rental ID on #1099526 as formal order change document Sincerely, ASAP