ASAP Site ServicesReviews of asapsiteservices.com

DO NOT DO BUSINESS HERE! Horrible service. They delivered the wrong unit and they wanted to charge me more money to bring the unit I paid for. I said I was not paying more for their mistake and they completely cancelled my order. Bad business. Will be reporting them and ASAP Site Service to the Better Business Bureau.

Unreliable and Unprofessional, you be the judge. Scheduled a dropbox from ASAP for a Friday and with a week of anticipation, scheduled for a Friday to take care of a weekend demolition, the dropbox didn't show up, called on that afternoon and no one answered the phone. Saturday came and the dropbox didn't show up again, finally get a hold of someone and they tell me "They forgot to put it in the schedule and they can't do anything until Monday" Now I have a back yard full of demolition debris. Finally it showed up on 4 days late, on Tuesday, had to pay $300 for someone to move all the demolition debris to the dropbox. Called ASAP again to get the dropbox picked up the following Monday, they didn't showed up until Wednesday, now the dropbox is blocking access to the other vendors that already had scheduled, the excuse this time "We can't find the truck driver", more money down the drain for delays in the project. I will never use this company again, and will recommend to anyone who wants a professional and reliable service to look somewhere else.

After a month of back and forth because ASAP over charged us by almost three hundred dollars, they came back and said the original price was a misquote. How in the heck do you come back 30 days later to say it was a misquote, I don't even know if that's legal to do. We are currently going through BBB of Maryland regarding this issue . So beware of doing business with this company.

ORDER #5126025 I ordered a porta poty Aug 28, 2025. As soon as I received the invoice I saw that I was being charged (I live in NC) they were delivering it to someone in NY. I tried to call and correct it but call wouldn’t go through (same # I used to order) then tried to reply to their email , it kicked back as undeliverable. Found another # on google, called and canceled. Since then had 3 people tell me that I’d receive an email and a return of my deposit. NOTHING. Later 2 people called told me I’d get my refund. NOTHING. I found the owners (Sean Mahon) email address on the web and sent him a message, he replied he’d take care of it. So far haven’t heard anything. Hopefully people will read their reviews before ordering anything from them. Good luck, you’ll need it.

Scam artists. $1370 fraudulent bill on my credit card!

Please save yourself and do not order from here. Additional warning, this is the same company as asapmarketplace.com. I had a porta-potty order paid and confirmed weeks out of an event. Delivery day came and went and no delivery. That same day, their customer service line mysteriously went down (hung up every time I called, which was A LOT). I called the general number and they seemed to see my order but couldn't do anything to help. They kept promising to keep me posted but time would go by and I would call again to get a different person with the same promise. The sales person I worked with directly also stopped answering his phone, emails, even after I begged to get an update, starting to feel like I was being scammed, which I shared with him (Justin Soden). I finally got through to customer service the next morning (day before event) and they claimed I didn't approve a price increase so that's why it wasn't delivered. I asked what the cost increase was, no one could tell me. They kept asking me to approve the increase and I said obviously I can't because you won't tell me what it is. I got another person on the phone who said so sorry the vendor they used didn't have an available porta-potty so they went with a different vendor, hence the increase (he even couldn't tell me how much). He said my order would be canceled and refunded and the only silver lining is I was actually refunded. I was actually shocked this happened because I was feeling like this is a scam and I'd be out a couple hundred dollars. I have never experienced anything like this. To this day, Justin has ghosted me. No apology, no explanation, nothing. I am still unsure if this company is legit and I just put up enough of a fight to get refunded that they were sick of me.

***SCAMMERS!! DO NOT USE THIS COMPANY *** On July 14, 2025, I contacted ASAP Site Services to schedule a new service drop off for a portable toilet for July 16, 2025. I specifically informed them that any delivery must be done between the days and hours of M-F 7am to 5pm, as the gate for the construction site is closed outside these times. On July 17, I contacted them to inquire why the toilet was not delivered. They informed me that it was not scheduled until July 23. On July 24, we contacted ASAP Site Services again to ask why the toilet was not delivered and was told the delivery was refused. They tried to deliver the toilet outside of the M-F 7am to 5pm window. Again, we set up a delivery date for July 27, but the toilet was not delivered. It was finally delivered on July 29. On the same day, we were charged $635.70 for the drop off, use, and service of the toilet. Since the drop off date of July 29, the toilet has not been serviced. After being informed that the toilet is full, and an environmental hazard, I might add, and it has never been serviced, I contacted ASAP Site Services on August 17 to inform them they have a full toilet that has not been serviced. They put in a ticket to have someone call me and dispatch someone to come service the toilet. I never heard from anyone. On August 18, I contacted them again trying to speak to someone who could help me with getting the toilet serviced and a refund for the money paid to have the toilet serviced. It is now August 19, I contacted them again after no phone call back, I cancelled the service and was told I would get an email confirmation with proof of cancellation, which I have yet to receive. I was charged for another month's service for $537.30 on August 18 and need a full refund, another ticket was created and I have yet to hear from anyone. I tried calling back to let them know the email did not go through and the phone number can no longer take my call. ***DO NOT USE THIS COMPANY***

Do not use this service, good pricing lures you in. IT IS NOT WORTH IT, hassle after hassle, double charging and triple charging. Arguing about these false charges on my card. Whatever you do, do not use them. A year later and they’re trying to charge me again.