ASAP Site ServicesReviews of asapsiteservices.com

This trash service was not for me. It was advertised as Arwood Waste. I was looking for their service for curbside trash pickup. Seeking a higher standard of service than local competitors. I called them and set up service over the phone. Service was due to begin the week. In my opinion this was Classic “bait and switch”. A trash can arrived last week from a local service! After I paid almost double to Arwood Waste and was required to pay 1 year up front. That in itself should have been my clue. The trash service company who delivered my trash can only bills quarterly. If I’d wanted the local trash service Whose can was delivered I would have called them. Direct! For much less money! This was not disclosed to me over the phone when I placed my order. After realizing what had happened today I tried to contact their billing dept in FL and number would not go through. Kept getting a recording. Not a working number. I ended up filing complaint with my credit card company and locking/cancelling my credit card. Thankfully, my credit card had not been billed. I have called the local service and asked them to pick up their can and resolve this directly with Arwood Waste. Wow.... l guess I’m naive to expect more from a company that promises more? Disappointed.

Did not deliver my order. at all.

I've requested a 15 yrd roll off dumpster and was told it was going to be delivered on 7-10-18 and as of today 7-12-18 no dumpster has been delivered. I've called multiple times and can not get an answer, I've even contacted my rep and no reply from him either. My workers are having to put the trash in the garage for now. So now I'm going to have to pay them extra to move the trash from the garage to the dumpster when or if it arrives.

Their service for picking up dumpsters is good, but their billing dept and customer service is not the greatest. They outsource for a couple of months for two of our locations, then all of sudden told me they do not service one of the areas anymore. Well, come to find out they never paid the guy they outsourced but we paid them. They call when we aren't past due, try to charge us for interest charges because they state we are late when we aren't. They call when they have an issue receiving money, but when try to call them to research an issue or have accounting contact you, it takes a couple of people and a week or two for someone to get back to you. Sorry, not a good way to do business!

I made a reservation and received a change and an up price change at the last minute. I will not be doing business with this company again.

I ordered a dumpster to be dropped at my house on 5/25. They said it would be delivered by 7 pm. Nothing was delivered, no one is answering their phone line. This has been a very poor first time experience

They said they could deliver a product and ordered it and then the next day I get an email that it can't be delivered. They should have known if they could deliver it or not.

They did not seem to know when a dumpster would be delivered. First they said 1-2 days and then it turned into a week but still wasn't sure what day. Then, the next day they sent a message saying that they could not deliver since it was within city limits. They were nice but lack information.