ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
asapsiteservices.com
Website
asapsiteservices.com
Category
Waste Management
Location
Columbia, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Terrible. Scheduled a dumpster and was guaranteed I would have it. Got a call the day it was supposed to be on site saying I was on a 2 week waiting list. That was a month ago and I still have not received a dumpster. And I have to call every week to get an update, not the company that has a $1,000 dollar deposit. You won’t even call to give me updates. Worst experience ever.
Response from ASAP Site ServicesAug 23, 2022
Eric,
We do apologize that the inventory is completely wiped out in your area. As discussed your order is on our wait list for when a unit returns to inventory. I see 8/8, 8/16 and Thursday last week as contact points. At anytime you can elect to be removed from the wait lift for a full refund.
Sincerely,
Team ASAP
SC
Steven C.
I previously wrote a review
I have nothing more to say. Read my review from the weekend
Response from ASAP Site ServicesAug 25, 2022
We appreciate your rental review. I show your order was a "no" fail for 8/18. Our 3rd party delivery is showing it as delivered on time. This is under investigation awaiting the GPS driver tracking report to verify before we can process the rental any further. Case ID 1378030 as reference.
Sincerely,
Team ASAP
Rental ID PTR238139
RG
Roy G.
Watch this company!
I called them at the beginning of August to book a portable toliet for a private party. I filled out the paperwork online then they called me and emailed me back. All good except they changed my price twice. The first price was $300, then $355 which I agreed to. Now less than 2 weeks before the event they called me and sent me another note to increase the price. Today 8/22 they sent me a text message now wanting $420. If this is the case I will cancel and take my chances with a local company. Apparently they broker out these services. I will keep my money local. Stay Away from ASAP!
Response from ASAP Site ServicesAug 25, 2022
We appreciate your open review about your party rental experience. As stated on the formal order change we could provide the service via a 3rd party who's price was different than our quote to you.
Sincerely,
Team ASAP
Rental : PTR231540
Order change #1257924
LI
Lisa
We have called several times about the…
We have called several times about the delivery of the Portable Toilet - it has not been delivered to our job site. There were specific instructions as to where it was to be placed and it is not there.
Don't receive any calls back, when asked to call us.
Response from ASAP Site ServicesAug 25, 2022
We appreciate your rental review. I show my associate sent over a photo showing the rental delivery next to the truck on site.
DW
Dane W.
ASAP Review
We got a good offer for services and accepted the terms. Shortly before our event, we were told that we would have to pay quite a bit extra for delivery and removal of the portos. We were threatened that if we did not pay that day, that our order would be cancelled. It was too soon for us to find another company, so we had to pay the extra fees.
When we made the reservation, a week before the event, and the day of dropoff, we confirmed with ASAP that we would need to meet the driver at dropoff for placement of the portos in the park. We received an email at 4pm, stating that the driver would be there before 5pm and would call. A team member waited there for 3 hours with no call and no delivery. We contacted ASAP support via phone, email, and text for hours with no response.
The next day, we received an email saying to confirm that the portos were dropped off at the right place. Again, we tried to contact ASAP support via all channels and got no response.
The night before the event, a volunteer found 2 portos by the stairway to the sculpture park. I assumed that these were ours and tried to contact ASAP support, no response, etc. We were forced to drag the portos by hand a 1/2 mile to the event site.
Terrible experience and almost cancelled our event because of it. 100% would not recommend.
Response from ASAP Site ServicesAug 18, 2022
Dane,
We apologize again for the inconvenience associated with your event rentals. We refunded the delivery fee as the units were placed at the south entrance and your event was more centralized in the park.
Again our sincerest apologies,
Team ASAP
KR
Kristina
Availability and delivery date were not accurate
We were quoted for a portable toilet and trailer with a delivery date of 7/21. On 7/22 I received a call stating that they did not have a trailer. The rep also said something about a 8/2 delivery date, saying that we were notified of the delivery date change. I never received any correspondence concerning the change in delivery. We ended up having to go with a different vendor. The supervisor I interacted with did provide good service and was able to refund the whole amount, but this doesn't change the fact that they overpromised and under delivered.
Response from ASAP Site ServicesAug 25, 2022
We appreciate your rental experience review detail in citing the product issue and that our agent was able to assist you. We do apologize being over booked and the 8/2 being our next available. Per the issue the unit was refunded in-full.
Sincerely,
Team ASAP
JR
Jeremy R.
Cleaning please
I've been using your service for 5 weeks now and I have not had one cleaning the entire time that's July 6th until today would be August 12th
Response from ASAP Site ServicesAug 19, 2022
We appreciate your review and issued an immediate cleaning. I updated the rental notes that the service truck needs the additional hose length to reach behind the house where the unit now sits out of view.
Sincerely,
Team ASAP
work order #1358816
CT
customer tony F.
Pick this damn thing up.
Pick this damn thing up. It's been 2 weeks. I've made multiple phone calls and emails. I'm ready to drag it out to the street. How are we doing? How do you think you're doing?
Response from ASAP Site ServicesAug 11, 2022
We apologize for the missed pick-up of the event unit. I have operations routed for immediate pick up and no additional billing time was charged.
Sincerely,
Team ASAP
pick-up #1337935