AsanaReviews of asana.com

Worst Customer Service ever!! This is literally causing my to consider Click up or alternatives as this is awful experience

Asana is misseling their plans. No mention of minimum no of seats - sent me fishy screenshot with information proofing otherwise but nowhere transparently disclosed at the time or post purchase - a robbery. - Support during trial period was non-existent even after countless support reach outs. - When I asked about the seat charges, they ignored me (5 cases raised) - I got billed for unused seats - it is only me - I escalated to the manager, but they closed the case without action No resolution, no willingness to fix - stay away. A total fiasco! There are better options out there.

Finger weg!!! Man kann nach Ablauf der "Testversion" NICHTS mehr wirklich machen ohne gleich eine Bezahlversion zu abonieren !!! Finger weg!!!

TERRIBLE CUSTOMER SERVICE. The platform makes it extremely difficult to Unsubscribe. Additionally, if the employee who signed you up for the platform leaves the company, it is nearly impossible to remove that person as owner/admin; thus, creating a perpetual subscription. Try to get that former employee removed from the platform...good luck. Even when you tell their staff that the person is no longer with the company, they still tell you to Cc the person in all correspondence, and they also directly continue to send that former employee direct emails. Stay away from this platform; there are so many others that are more customer-friendly.

Just absolute garbage - interface is pretty and slick, but it's like they never bothered to ask any real customers what they want. The lack of features for such an established company is breathtaking.

The way, they take important content hostage when they push you into a trial is incredibly unprofessional. Do Never ever use the Trial function, better use another App. I will leave asana for sure.

Testprojekt angelegt und nach Ablauf der Testlaufzeit ist das gesamte Projekt nicht mehr sichtbar. Ich würde ja verstehen, dass gewisse Funktionen gesperrt sind aber dass die gesamte Ansicht gesperrt ist, ist eine absolute Frechheit!!!!!

Asana a une méthode de rétention client simple elle ignore les fermeture de compte et continue de débiter sur la CB enregistrer. Une seul solution faire opposition a sa carte, une option couteuse en plus des prélèvement indue... malhonnête, à fuir