AsanaReviews of asana.com

Does not offer refunds. Customer Service is useless. I do not recommend using this service.

I canceled the subscription shortly after paying for one year and guess what - one year later they hit my bank account again for $29.99 and renewal refunds are not allowed. There's no customer service phone number to talk to a real person. Beware!!

I had an awful (and expensive) experience with Paul Minors - "an Asana accredited Asana expert" when I hired him to help with my setup. I was then put in touch with a couple of people at Asana and they said they would put me in touch with a Zapier expert to help fix Paul's mess. This was about 5 weeks ago and I haven't heard a thing since, despite emailing twice to try and get a response. The thing is, I wouldn't have wasted 1000s of pounds on Paul Minors if he wasn't recommended by Asana in the first place so surely this company also has responsibility here? I used to pay $200 a year for Zapier, but now since Paul's (totally avoidable) behemoth setup, it's ballooned to $1300. And still no accountability or reply from anyone at Asana...

Asana doubled the price of my subscription and then refused to refund the difference for the year when switching me over to a monthly subscription. I do not recommend using Asana - there are friendlier options out there with better customer service.

Für die breite Mehrheit im Unternehmen ziemlich nutzlos.

While looking for a good app to organize my tasks and projects I realized Asana is a good way to go. But, I quickly realize after doing my sign up I have been automatically placed into trial mode. No previous communication about this, and I never actually wanted to try premium features + I am not sure what will I use or not so I want to stick with free for now. After I tried to disable the trial period I realized that is not possible. When trying to contact someone from the support they always redirect you to creating a ticket even if they do have a live chat option with agents. Such a shame.

This company has absolutely NO customer service. They have a useless bot on their chat site that only gives you the run around and then solves your problem by sending you a link that redirects you back to the useless bot start page. There's no way to talk to anyone if you have a real problem. They are taking your money but if you have a problem you're out of luck. There's no way to even send an email to their support team and have someone reach out to you. Save your money and spend with a company who cares about their customers. What good is Asana's features if you can't use them. If you pay more money to use a different company, it will be worth it. Trust

Sound quality is as ass as a survived abortion. Just pathetic.