ArzopaReviews of arzopa.com

It doenst work on my laptop currently and I am not getting the proper customer service to fix the issue at the moment

Great monitor, exactly what I needed at a great price. No complaints!

I reached out from Sicily to ARZOPA's support/PR team regarding an inquiry, and I was blown away by how quickly, professionally, and politely they responded. Even though they couldn't fulfill my specific request at this time, their efficiency and clear communication were top-notch. It's rare to see a brand care this much about fast and respectful customer communication. Kudos to the ARZOPA team!

Website was easy to use and they updated me daily on when my gift would arrive

I purchased the ARZOPA Z3FC 16.1-inch 2K 180Hz portable monitor a few weeks ago, and so far, I've been extremely impressed with it! The picture quality is excellent, with sharp 1440p resolution. The high refresh rate makes gaming feel incredibly smooth, and it performs brilliantly with my PC, Laptop and Xbox. I use it as a second monitor for my laptop, which is incredibly convenient for multitasking and having multiple applications open. The built-in kickstand is sturdy and practical, the monitor is lightweight, and it's incredibly easy to set up. It's also compact enough to take with me when needed. For the price, the quality and performance have genuinely exceeded my expectations. However, I do want to point out that I've only owned the monitor for a few weeks, so I can't comment on its long-term reliability or durability. I also haven't had any reason to contact customer support or use the returns/refund process, so I can't say how good ARZOPA would be at resolving any potential issues. That being said, based on my experience so far, I'm extremely happy with my purchase. It's a fantastic monitor for both gaming and everyday productivity, and I'd happily recommend it.

I purchased an ARZOPA A1 15.6-inch portable monitor expecting a convenient, portable display that could connect through USB-C. Unfortunately, neither USB-C port would transmit video. The ports supplied power, but the monitor would not display an image through USB-C. I tested it with multiple computers, including an Alienware laptop and ASUS ROG Ally, using different video-capable USB-C cables. HDMI worked, but one of the main features I purchased the monitor for did not. The defective product was disappointing, but the customer service experience was significantly worse. What should have been a straightforward warranty or return issue turned into hours of troubleshooting, repeated explanations, back-and-forth emails, and negotiations. Rather than receiving a simple resolution for a defective product, I was initially expected to handle return shipping arrangements and costs myself. Eventually, after considerable frustration, I reluctantly agreed to a $25 partial refund, specifically on the condition that it be returned to my original payment method. Despite that agreement, ARZOPA issued the refund as Shop Cash instead. This was not what I agreed to, and it created yet another problem I had to spend time resolving. After further correspondence, ARZOPA agreed to issue an additional $25 through PayPal because the Shop Cash refund could not be reversed. At the time of writing, that additional payment has been arranged but has not yet arrived. I understand that defective electronics happen. What matters is how a company handles the situation when something goes wrong. In my experience, ARZOPA made resolving a relatively inexpensive defective product far more difficult than it needed to be. The amount of time and effort required was completely disproportionate to the purchase. I would strongly encourage potential buyers to consider not only the price and advertised features, but also the customer service experience they may face if their product arrives defective. Unfortunately, based on my experience, I cannot recommend ARZOPA.

The monitor works great however when I received it there was some sticky residue that i had go clean off of the screen.

Super écran ! Une très bonne qualité. Ça me change de mon vieil écran Samsung incurvé et il s'aligne parfaitement avec mon Macbook 15 pouces. J'ai du quand même installer BetterDisplay pour régler la résolution pour que tout soit carré... Merci pour ce super produit !