PSR
Initiating service is a nightmare.
Artspan is a fairly good site for artists. The headache is initiating the service. I have had two domains and trying to get them to work on Artspan has been a nightmare. Lots of fingerpointing between GoDaddy (the domain provider) and Artspan who uses Cloudflare servers. I am now up and running and am happy with the way the site looks, but I still wish tech support was better.
Response from Artspan.comMay 3, 2023
Please let me know who this is and I will consult with our domains expert. I cannot imagine any of our people saying "not my problem" It is unfortunate for us and for our people who work very hard that "fairly good site" was discounted and the domains issue was brought to the fore. Pls let me (Eric) know at [email protected]. One thing to remember: smaller companies like ours generally are a lot more helpful than bigger companies. Domains can be difficult to work with.... much more than anything else we do. And our business is not domains - but we do our best to help everyone as we have been doing for the last 23 years. It seems the reviewer may have registered the domains with goDaddy but did not follow the instructions regarding DNS (Domain Name Servers).



