Artspan.com Reviews | Read Customer Reviews of artspan.com

Artspan.comReviews of artspan.com

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Artspan.com

About Artspan.com

Artspan.com is your go-to platform for easily setting up a professional website to showcase and sell your original artwork. Whether you're an emerging artist or an established photographer, our user-friendly tools make it simple to create a stunning online presence. Join our thriving community and start showcasing your work to a global audience in just a few steps. The websites are also integrated into the Artspan Online Fine Art Gallery with features such as AR Live Previews, and Prints-on-Demand (buyers size, frame and mat the prints to suit). Artspan's Online Fine Art Gallery attracts discerning art buyers, collectors, and interior designers seeking unique, high-quality pieces. Connect with art lovers worldwide and explore a curated collection of stunning art available for purchase. At Artspan, we make it easy for creativity to flourish."The first company (formed in 1999) to offer artist-specific websites which are individually branded, easy to set up and customize, and very full-featured. All sites are eCommerce enabled and artists can discount at will. Our customer service is second to none.We are proud to offer more than our competitors and the prices are less. Please visit us: www.artspan.com

Artspan.com (artspan.com) has 99 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: artspan.com
Category: IT & Communication
Location: Lambertville, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: March 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Artspan.com reviews

Showing 3 reviews with 1 star · Clear filters

Lynn G.
Aug 19, 2024
Squeezing the last dollar before I go
I am canceling my artspan web provider service mostly because they are to expensive for my needs. Great site if you can afford it. As I am canceling the site I want to switch over my domain to my new less expensive company and instead of an authorization code which I emailed them for earlier today, they decided to CHARGE me again for the domain name that I am now transferring to someone else. This is typical for ARTSPAN I had a similar problem almost a year to the day last year with them double charging for my site.
Response from Artspan.comSep 5, 2024
After 15 years of service to this particular member, this review is very disconcerting. I have addressed this in email(s) to the member artist, but have not received any further explanations or complaints. This member then moved to another provider offering a more basic package. We are happy they found a provider they are happy with, but to compare us with them is a real apples vs oranges type exercise. We did address the financial issues. We have NEVER overbilled anyone to my knowledge and, where very infrequent mistakes are made, we have corrected them immediately. In this case, no mistake was made as I explained to her, with details. But she had already moved on. And was apparently not interested in correcting the impression left by her "Squeezing the last dollar" message.
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Pop Culture N.
Jan 23, 2023
The website has so many glitches it is…
The website has so many glitches it is impossible to use. Customer support is terrible. Rude staff that prefer to be rude to customers and blane the customers fir questioning the site not working rather than fix issues Avoid. A waste of any professionals time. They are based in new jersey and may be affiliated with the othef Art Site too As per the reply no venting here. genuine customer who had a genuinely bad experience and their website doesn't work properly. odd that they try to blame their customers for their own failings and rude customer service as people and accuse effected customers of venting . people legitimately complain when the service is bad- a screwed up company to blame and gaslight custimers Happy to prove to Trust pilot this us a valid review of a genuine customer. customers should be able to leave reviews in peace without further harresemnt from the company
Response from Artspan.comFeb 7, 2023
We would like to know what the problem is/was. This is not harassment! If you want, send an anonymous email to [email protected] (directed to Eric) and tell me as much as you can. It may be a genuine review but if you make no effort to fix the issue, then we can not do anything. You seem vindictive but without details, who knows... what do you mean by "their website doesn't work properly."
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Miah
Aug 7, 2020
Customer service is HORRIBLE
Customer service is HORRIBLE. The number I called to see about my payment options keeps changing evertime I click on the number which is really wierd and noe NO ONE IS ANSWERING! I'm so frustrated don't know who to call and how to fix my account this is horrible
Response from Artspan.comOct 17, 2020
Very sorry to see this and regret the problem. We have support from 9 to 6 ET and check emails at other times. Phone is listed by clicking on Contact at the bottom of the homepage and live chat & email can also be accessed.
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