ArtmastersjewelryReviews of artmastersjewelry.com

They have gone above & beyond when servicing my partners ring set!! We’ve had the rings for almost 10 years, and still get tons of compliments! Amazing customer service as well!

We ordered my wedding set 10 years ago. For our 10th anniversary my husband had my rings restored, as well as purchased a second wedding band. Gnel is absolutley amazing! I wish I could give more stars. Gnel not only restored my set and made the new matching band, he custom fit the ring since I have such small fingers, and replaced loose damaged stones at no extra cost. Couldn't be more pleased with his wonderful customer service, and craftsmanship.

Great staff great service very pleased with the purchase

Ordered my then fiancé now husbands ring in 2021 and he did not listen to the “take off when cleaning “ rule so he beat it up pretty badly. I sent the ring back for refinishing and unfortunately USPS lost it! Gnel worked with me to replace it and remake an entirely new ring. As other stated he is very direct in communication but he easily answered all my questions quickly and my ring was remade within 2 weeks.

Looked for a specific Dragon ring and was so excited to find a purple gold ring for my fiancé. Went to a local jeweler in Colorado to see about selling it. They tested the ring, and it is not gold. The site says if the ring is changed in any way they won't offer returns but the only way to test is to scratch the surface. They cover up that they are not using real gold and when we contacted them, we received a reply with numerous typos and blaming us for having the ring tested. They also said that since we said it is fake and not real gold, they would not help us. I knew ordering jewelry online is risky, but this is FRAUD!!

I saw the site 2 years ago and the rings looked wonderful. I have gathered some money (2500$) in order to buy one, but I would not spend that much money if I wasnt sure that their business is legit and not a fraud. I was suspicious because for every ring they have only one picture, they do not have an in person store and they do not have reviews in their site. So I sent them this exact e-mail below: Dear ArtMasters Jewelry team, I hope this message finds you well. My name is ......, and I am interested in purchasing a ring from your collection. Before proceeding, I would appreciate some clarification regarding the legitimacy of your business. As I am considering a significant investment of $2,500, I would like to ensure that your website is trustworthy and that I am not at risk of any potential fraud. Could you kindly provide any proof or assurances regarding the authenticity of your site and services? Any information you could offer would be greatly appreciated. Thank you for your time and assistance. Kind regards, ............ Unfortunately the response that I got was this: "Have you done your own research, what did you learn? You think the retail services you see would of been there if this was not legit? We check you "potential customer" for a fraud thats for sure. Hope this helps and thanks" Now a smart person will just run from a company that writes something so rude, and especially after reading some reviews here its a big no no... Be careful out there

I simply had a great experience. I ordered the R453-14KYGR for my fiancé. The ring came in the exact window of time they said. The communication along the way was great, my emails were responded to very quickly. The ring is beautiful and my fiancé couldn’t have been more excited about the ring.

The ring I ordered was beautiful. I've wanted to purchase it for years. I finally gave in and did something special for myself. It's more beautiful than I could have imagined. The seller was wonderful, she had the patience of a saint. I was very pesty. Wonderful purchase all around.