Artisan HardwareReviews of artisanhardware.com

Ordered the Industrial Panel Barn Door and Vintage Strap hardware along with soft closure system. Artisan kept me apprised on the status of my order all through the process of delivery. This door weighs 120#s and when created for delivery weighs in at about 375#s. The items was packaged well for delivery and arrived in perfect shape. Since I was in process of remodeling I was not able to open the package until nearly a month after delivery. Once opened I realized I should have ordered the flush pull given the weight of the door and the location it would be installed in. Decided to install flush pulls myself and called Artisan and talked with David and he provided me with information on thickness of the steel and construction of the door and described how they add a flush pull. Given this information and after a little practice with my Dremal tool I installed 2 Emtek 7 inch pulls slightly offset from one another on each side of the door that my contractor installed at the entrance to the master bath. Having installed the flush pulls I can state the construction of this door is excellent. The door is a stunning and a beautiful accent to our bedroom. The door hardware was well done, easy to install and works well. Given the doors weight and friction induced by the door groove contacting the guide rail at some points the soft closure system was not needed. As we open and close the door the points in the door groove that contacted the floor mounted guide have worn down reducing resistance. All who have seen the door once installed have have commented on how great it looks.

Our hardware had some issues during the installation and we appreciate Artisan Hardware responding quickly and agreeing to replace the hardware. Thank you Artisan Hardware and we will both recommend you and continue to provide our business to you.

Outstanding customer service. Sent me exactly what I needed to hang my barn door; they even called me to make sure what they were sending would work for my project.

I called to order hardware for multiple barn doors I was having hilt for my new home the woman who helped me was knowledgeable , professional, and very helpful. I would recommend you to anyone. The door S turned out beautifully.

Good service and quality! The shipping took a little longer than I was expecting. However, it’s a special order so I guess that has to be expected. Love the barn door!

I ordered specialty barn door hardware from Artisan Hardware. The price was fair but the Customer Service was the best I've ever seen. After my purchase, I received regular emails both giving me progress on my order AND giving me detailed information on how to install the hardware once it came. It was eextremely helpful to be able to review the well-written instructions prior to receiving the hardware. The whole process was excellent.

The door hareware that I purchased was just what I was looking for, with good quality and reasonable price.

great product