ArtiphonReviews of artiphon.com

I haven't received my Orba yet. I can be patient about it due to the pandemic (1 year waiting), but I'm feeling cheated as a backer finding out the Orba is already available to buy on retailers and a cheaper price? Seriously? I'm feeling like my money and time has been used by a company to make profit and sell a product for more than its value, giving preference on logistics and customer service to big corporate retailers than to the people who initially believed and backed their project I regret this, and I definitely won't be backing projects of this company any more. Shame on you Artiphon, This is a scam!

I'm also a Kickstart backer of this project; and after more than one year, I've got NOTHING, not even an explanation for this delay. But, oh surprise!: You can buy one of those devices in Amazon, and get it in no time. What a scam!! Not a trustable company at all.

Like many others I backed the Orba in most likely 2019, don't remember even more. While they told me in their usual answer they send the product in big piles so it can ned some time they already sent it to retailers of my country. Also they don't answer my mail anymore. Really disappointed of the company

I backed ORBA Kickstarter project in the end of 2019 with the promise that I will receive my device in April 2020. Long story short it is January 2021 and I still haven’t received anything. Tracking number I was sent months ago expired, week after week we get the same update that is obviously a lie and finally I found out that ORBA is available to buy from a number of online retailers and even on Amazon!!! So, I as an early backer was lied to and cheated out of my money. Artiphon don't answer their support emails and if they do, it is always the same no news copy-paste email. I requested I either get my money back or my ORBA - no answer. There are hundreds of comments with the same problem on Kickstarter.

Backed ORBA on kickstarter a year ago, in January 2020. Now, a year later, not a trace of the product I've paid for, and no money back either. Very disappointed in Artiphon, my lawyer is looking into the issue right now.

I'm backer number 4741 having pledged over 200 us dollars for 2 ORBAs waaaaay back over a year ago. Other than excuses and apologies I have received NOTHING !!! SADDENED AND DISAPPOINTED

Delays, lack of communication and a product that I can't use fully due to severe limitations with software. The app won't run properly on my Windows 10 laptop. My 8 year old Mac Mini can't install the app as the OS is 'too old' and the Android app is a total waste of time. Tested the app on two Sony phones and an Honor phone. The Bluetooth connection gets dropped after a few seconds and the app itself, even if it worked, is pretty poor. So I have an Orba, running the default sounds, I can't change them, I can't change the key and I can't update the Orba. I emailed Artiphon about the issue and other than receiving a message that dodged most of my problems, was told to update the Mac... I can't unfortunately. So the Orba has great potential, but software issues and poor customer service let's it down badly.

Worst kickstarter ever. They send it to stores MONTHS before fullfulling all backers, they kept using the pandemic excuse when it was obvious that they wanted to serve stores and other customers before backers who funded their project and paid in advance. The worst thing is the lies and the fact that they did the same thing with their first campaign. They also tried to charge extra shipping to american backers so they use an air shipping, but then they used air shipping on everyone, so they had to refund that money, only AFTER multiple complains... In the campaign they also promised no extra fees for delivery, like custom taxes and so on, but guess what? They tried to charge custom fees for Indian and Switzerland to the backers... All that while the product was available in online retailers for a similar price than the backers paid, and without any customs extra cost. Also, the orba is not a finished product yet, multiple firmware errors and promised features that are not working yet. I hope this works when I recieve mine, whenever that is, but I feel insulted as a backer anyway.