ArtgridReviews of artgrid.io

DO NOT TRY THIS WEBSITE UNLESS YOU ARE WILLING TO LIGHT $360 ON FIRE BECAUSE YOU CAN'T TRY IT OUT FOR 14 DAYS TO SEE HOW WELL THE DOWNLOADS LOOK IN 4K, YOU CAN ONLY LOOK AT CLIPS FOR 14 DAYS...WHICH YOU CAN DO REGARDLESS OF THE SUBSCRIPTION. SO SCAMMY! Some of the downloads never even came through to my email either and I had to download several times. I will not stop until I get my money back because this is ridiculous. I've contacted my bank Goldman Sachs an hopefully they can get the money returned to me.

Basically I tried for a year, went through the song and dance of having to try and cancel my subscription through their support. Because I just needed it for a few months. They confirmed it was cancelled. Because you can't do it online. They still billed me this year and then didn't answer any of my emails. It's currently in a charge back with my bank to try and get my money back.

Footage looks good, but it's a small library. Biggest complaint is how hard it is to cancel. You can't do it yourself. You have to deal with customer service which to me means, they are intentionally trying to make it difficult to get your money. Super scammy vibes.

Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual clip! The footage is great, but the platform itself is terrible. Also, their other platform Artlist is a giant collection of the worst, most unusable music I've ever heard. They will never be as a good as storyblocks, where you can download each clip in one click.

This company makes you sign up to a yearly subscription and then they don't send you reminders about renewals and they don't even give you the option to cancel the subscription! The only way to cancel the subscription is to email them directly and ask for it, and if you forget to do it (very easily done), you only have 14 days to let them know via email otherwise you're stuffed. I ended up paying one extra year accidentally with this company and had to go through the hassle of exchanging emails with them in order to cancel my subscription instead of simply clicking a button like in every other site. It's a real shame this company engages in this kind of dishonest behavior as their footage is actually really nice, however I given their shady tactics, I'd strong suggest staying away from them and also all other products from their parent company for that matter.

Lost our royalties to Artlist. We paid over $600 in licensing fees. We created audio and visual products, paid for the licenses, only to receive a copyright strike from Artlist. We provided our licenses and they never responded to us. They stole our royalties and never cancelled our business subscription. We had to report them for Fraud to our bank. Horrible, deceptive company. I hope they get a class action lawsuit against them.

Support takes 2-3 weeks to reply. Cancelation is almost impossible. After I finally managed to cancel, the subscription was renewed anyways. I don't recommend using this service if you can even call it "service"!

Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.