ARS/Rescue RooterReviews of ars.com

furnace went out, they said 6 thousand for 3 new parts or 7400 for a new one. RY heating came out and fixed it for 4 hundred.

These people are liar they tell you if you give them another client then they will give you a hundred dollar. They are liar tell you one thing and do other that is call false advertising so don't believe nothing this people tell you. They service is absolutely horrible so don't get nothing done with these people. They will not give you the 100.00 they suppose to give you to the person great liar. Don't trust this people at all

Three times these people have said that they are going to send somebody out and nobody shows up they install a mini split ductless system that's supposed to have a heater in it and after one day the heater is already broken do not go to these people

No call! No show! Unorganized, Irresponsible & unreliable. Don’t waste your time. All their reviews are bought.

UPDATED: 03/03/2025 - I am happy to report that after my initial frustrations with Allgood Home Services (formerly known as ARS) and the non-communication of their service department representative(s), they did address my issue with my HVAC system. The HVAC technician, Chris Bell, came out and replaced the condenser after receiving several estimated time of arrival (ETAs) and status updates from their customer service representative or service department representative. While I was initially extremely disappointed with the lack of communication with the service department and the high labor cost quoted for fixing the brand-new HVAC system, the recent actions taken by Allgood Home Services have shown their commitment to resolving the problem. Despite the rocky start, I appreciate their efforts to make things right and restore my family’s home HVAC system back to pristine condition. I hope this level of service continues with their service department, and I now feel more confident in their ability to provide effective service. Thank you. I am extremely disappointed with the service (or lack thereof) provided by Allgood Home Services HVAC (Formerly Known As ARS). My family and I have been living without heat for an extended period, despite having a brand-new HVAC system that is only 1.5 years old; purchased July 2023. The condenser broke down, and we have made repeated calls to both the service department and the manager with no response or resolution. In addition, we were quoted almost $1,000 in labor cost for them to fix my brand-new HVAC system from their company. This level of disregard for customer concerns is unacceptable We trusted ARS/Allgood with our home's comfort, and they have failed us completely. I strongly advise ALL others to steer clear of this company if you value timely, effective service, and your family’s lives.

The actual service in the past was good but pricey. A year ago, I sold my home & I now rent a condo where all repairs are taken care of by the manager. I told that I no longer own a home & no longer need their service when they called the 1st time after their move. Still, I get constant phone calls, my voicemail is full of them, I cannot even use my cell phone the way I want to, my voicemail is full of them! I also went to their website & no where on it is a place to select “do not call”. They do have a spot for you to opt out of selling your information???? Why would I allow you to sell my information? They snuck that in when we were frazzled from the mess at our home. I may decide to buy another home or a condo but at this point I would not use ARS, why would I? They would rather harass me than respect my request to no longer call. Buyer beware, other companies that will help and not harass you. Next stop, the FCC as I’m sure there are others

It was very cold and i called for emergency to fix heat/air and they set appointment from Sanford Fl and sent an email conformation they would be here between 8am and 12. They did not show up or call. Suddenly i received an email to reschedual! I called and lady said "oh you cancelled!" Sitting here so cold I can promise i did not cancel or even call! I was going to when they didn't show at 12 but I had not done it yet when email came. I was handed the paper at Home Depot i saved and that is how i chose them. Second time Home Depot has provided terrible service

Terrible company! We had a system installed 4 years ago after seeing them at Home Depot. Our heat went out in December and called them out for service. It has been downhill ever sense. We purchased a service plan at the time and immediately regretted it. After a week of not heat…after service…and many phone calls to the company,No one ever returned our calls. We requested for the contract to be cancelled but still get charged each month. Our last call shows our contract still open. No one cancelled the contract at our request….several requests. Of course a manager is never available to take our call!