Deb F.
Huge Let down in service and delivery…
Huge Let down in service and delivery and repayment They never had consistent communications. I purchased a couch. 1. Had to ask if they received the order. 2. I had to frequently ask where they were with the item almost 3. three months later they claimed the item came in damaged and they had another one in the warehouse...So wait, Why wasn't I sent the only one in the warehouse? 4. I asked for my money back and no response. They had already deposited my payment...before the customer (me) had received the product. What!!!
Response from ArrtleMay 6, 2026
We’re very sorry for the inconvenience caused. We’ve already contacted you via email and provided a solution to resolve the issue. Please kindly check your inbox (and spam folder), or feel free to contact us directly—we’re here to help.