Arrowsmith ShoesArrowsmith has been known as a fashion footwear leader in the Chicago area since opening its first store in 1974, offering the finest in men's designer shoes, boots, dress shoes & exotic skin shoes. you can always know you'll find something to fit your tastes. Each season our buyers travel through trade shows in Europe, Latin America and the U.S. seeking out unique product; always striving to meet the latest trends by constantly acquiring new product for our customers and listening to your requests to always keep things fresh and fashion forward.
Arrowsmith Shoes (arrowsmithshoes.com) has 30 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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30 approved reviews, newest moderated first
Vincent
I ordered cowboy boots with taxes and shipping included. I waited two weeks to receive them with consistent tracking ( shipping to France ) . Today I am very satisfied with my purchase the boots are very beautiful.
Response from Arrowsmith ShoesJan 6, 2025
Thank you for sharing your experience! We're so glad you're happy with your boots and that the wait was worth it. Enjoy rocking those stylish cowboy boots!
S B.
Offers an excellent selection of high-quality footwear. I was impressed with their international delivery service, which was prompt and hassle-free. Additionally, their customer service team is outstanding—every inquiry I sent was answered quickly and professionally. Highly recommend shopping with Arrowsmith Shoes!
Response from Arrowsmith ShoesJan 6, 2025
Thanks for the great review! We’re glad you had a smooth experience with our delivery and customer service. We appreciate the recommendation and look forward to serving you again!
Mark
Delivery arrived in pretty good time and the boots were exactly as they should have been. The tracking process for my UK delivery wasn't quite so good, some tracking links were provided late or for previous stages of shipping so not always the most helpful, timely or confidence inspiring but none of that matters once the delivery arrives. All things considered I would absolutely recommend Arrowsmith Shoes.
Response from Arrowsmith ShoesJan 6, 2025
Thank you for sharing your experience! We're happy the boots arrived as expected. We’ll take note of the tracking feedback to improve for next time. Appreciate the recommendation and look forward to serving you again!
Martin D.
Same experience as most. They keep a huge amount of your money AFTER you pay $$ to ship their products back. Been chasing them to actually receive the credit to my card for weeks with no success. This company sucks and should not be in business.
Sam S.
BUYER BEWARE ~ They are by far the most dishonest company i have ever dealt with. They do not send out the correct product and getting a refund is simply not going to happen unless you pay by credit card and do a CHARGE BACK. DO NOT BUY FROM THESE SCUMBAGS THEY WILL KEEP YOUR MONEY
CMHRS
Dishonest company! We got the run-a-round for well over a year stating covid shipping delays. We called and emailed countless times. They don't respond. Don't acknowledge there is a problem. Certainly have never attempted to resolve the issue with a refund or shoes. They're criminals and steal money!
Ivanka V.
SCAM!!!! Customer service is horrible; I have been fighting for the return for months. We sent everything back the way they requested, and they still need to give us a return. I will never use this company again! This place is a scam. Their address is some parking garage in Skokie!!!!
Cheryl B.
We received first class service from Arrowsmith shoes. Excellent quality leather boots and a very fast turn around and delivery to England, even over the Christmas holiday. We will definitely use them again.