Arrow LiftReviews of arrowlift.com

Response from Arrow LiftMay 2, 2025

Hi Wayne, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn't go as smoothly as it should have. It sounds like there were a few areas where we fell short — particularly with the lack of a full walkthrough at the time of install, and the remote control issues you mentioned. While it’s uncommon for these types of concerns to come up, we certainly take them seriously. We believe that we addressed all the outstanding issues when we came out last week, but please feel free to reach out if you need any further support! Thank you again for sharing your experience and giving us the chance to make things right. Best regards, The Arrow Lift Team

Response from Arrow LiftApr 23, 2025

Hi SR, Thank you for sharing this thoughtful review. We're really glad to hear that our team was able to provide helpful guidance and attentive service throughout the process. It’s also great to know the installation went smoothly—and that we could make that follow-up adjustment to get things just right. Hearing that the chair is working well for you means a lot to us. If anything ever comes up down the road, don’t hesitate to reach out. Warmly, The Arrow Lift Team

Response from Arrow LiftApr 22, 2025

Hi Geoffrey, Thank you for taking a moment to share this. We're so glad to hear the chair has been a help to your dad—that kind of difference is exactly what we hope for. And we’ll be sure to pass along your kind words to Rodney; it’s always nice to hear when someone on our team leaves such a good impression. Thanks again for choosing Arrow Lift!

Response from Arrow LiftApr 17, 2025

Thanks, Don—we're glad to hear everything met your expectations. That’s always our goal, and it’s great to know the process went as it should. If you ever have any questions down the line, we’re just a call away. Warmly, The Arrow Lift Team

Response from Arrow LiftApr 17, 2025

Thank you, Pablo. We're really glad to hear that the lift is running smoothly and quietly for you—that's always our goal. It’s great to know the installation met your expectations and that the process stayed on schedule. We also appreciate you pointing out the leftover metal shavings on the patio. That kind of detail is important, and we’re sorry it wasn’t addressed before the job was considered complete. We’ll make sure to pass that along to our team as a reminder to be extra thorough with cleanup. Thanks again for taking the time to share your experience! Best, The Arrow Lift Team

Response from Arrow LiftApr 16, 2025

Thank you, Julie! We’re so glad to hear that the installation experience went smoothly and that our team made a positive impression. It means a lot to know you felt well taken care of throughout the process. We're grateful you chose Arrow Lift! Warmly, The Arrow Lift Team

Response from Arrow LiftApr 10, 2025

Thank you, Linda. It’s so nice to hear that everything—from your experience with our team to the installation itself—left such a strong impression. We’re glad things moved along quickly and smoothly, and we really appreciate you sharing your thoughts. Best, The Arrow Lift Team

Response from Arrow LiftApr 10, 2025

Thank you, Richard. We’re really glad to hear that your first meeting with our team left such a positive impression—it means a lot to know that it helped you feel confident choosing Arrow Lift. We’ll be sure to pass along your kind words. Warmly, The Arrow Lift Team