Suzanne
Superb customer care experience
The sales agent came to our home and brought samples of the lift mechanism and rails. We could see how it worked and how it would be installed. She measured the stairs, showed us the products in the brochures and in a slide presentation. We went to the show room to see and ride the chairlift. Installation was quick and the technician even vacuumed the stairs when finished. We were extremely pleased with the process
Response from Arrow LiftApr 9, 2026
Thank you, Suzanne, for taking the time to share your experience. It’s great to hear that the in-home visit helped give you a clear understanding of how everything would work, and that being able to see and try the lift in person at the showroom made the decision more comfortable. We’re also glad the installation went smoothly and that our technician took the extra care to leave your space tidy afterward. Hearing that the entire process felt positive from start to finish means a lot to our team. Thank you again for your thoughtful feedback! Warmly, The Arrow Lift Team