Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift reviews

Showing 485 reviews with 5 stars · Clear filters

Larry A.
May 20, 2026
The installation was done very well by…
The installation was done very well by a fellow who was professional and friendly. He gave us instructions on the operation. This is a very great product!
Response from Arrow LiftMay 20, 2026
Hi Larry, Thank you for taking the time to leave a review! We’re glad to hear that your installer provided a positive experience, and that he took the time to make sure you felt comfortable operating the stair lift before he left. It’s also wonderful to know that you’re so pleased with the stair lift itself. Hearing that it is making a positive difference means a great deal to our team. Warmly, The Arrow Lift Team
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Sue
May 19, 2026
Good job. Love my lift!
Installation was quick and neat. I bought a reconditioned unit and you can't even tell it was used. Looks nice on my stairs.
Response from Arrow LiftMay 20, 2026
Thank you for sharing your experience, Sue! We’re glad to hear that you were satisfied with the installation. It’s also wonderful to know that your reconditioned stair lift looks good in your home and fits in nicely with your staircase. We take great care in preparing our reconditioned units, so it means a lot to hear that you’re pleased with how it looks and performs. We hope it serves you well for many years to come! Best, The Arrow Lift Team
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Darylene
May 15, 2026
The salesman was very polite .
The salesman was very polite ., The best thing we liked . He didn’t get pushy trying to get us to make a decision. After we reached what we wanted. He was very thorough on the paperwork. Answered all our questions. The guy Chris I believe installed the chair lift. Very good on showing my husband and I how to operate it. Done great cleaning up anything he dropped or done. We hope to get very good use of it. The warranty was good we received. Very satisfied customer . Thank you
Response from Arrow LiftMay 15, 2026
Thank you for sharing such a thoughtful review, Darylene! We’re glad to hear that your sales representative gave you the information you needed without any pressure and took the time to answer all of your questions thoroughly. We believe that making an informed decision at your own pace is an important part of the process. It’s also wonderful to know that Chris provided a careful installation, explained how to use the stair lift, and left everything neat and tidy. We’re pleased that you feel confident in both the stair lift and the warranty, and we hope it serves you well for many years to come! -The Arrow Lift Team
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Judith
May 14, 2026
Staff .
Staff .. Romano & Jimmy… &very helpful & professional ( I may have wrong names as having a lot of work done- please make sure correct names)
Response from Arrow LiftMay 15, 2026
Thank you for taking the time to leave a review, Judith! We’re glad to hear that our team was helpful and professional throughout your experience. We’ll be sure to share your kind words with the team members you mentioned. Warmly, The Arrow Lift Team
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Richard
May 14, 2026
Prompt response to inquiry
Prompt response to inquiry. Able to view and ride at showroom with excellent help from Preston. Efficient scheduling of installation and courteous knowledgeable installer..
Response from Arrow LiftMay 15, 2026
Thank you for sharing your experience, Richard! We’re glad to hear that your inquiry was handled promptly and that visiting our showroom helped you feel confident in your decision. It’s wonderful to know that Preston was able to answer your questions and guide you through the options. We’re also pleased that the installation was scheduled efficiently and that our installer provided courteous, knowledgeable service. Please don't hesitate to reach out if have any further questions! Best, The Arrow Lift Team
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Herman
May 14, 2026
Good customer service
Good customer service. They didn't leave until we knew how to use it. Very friendly. The product is easy to use.
Response from Arrow LiftMay 15, 2026
Thank you for sharing your experience, Herman! We’re glad to hear that our team took the time to make sure you felt comfortable using your stair lift before they left. Helping our clients feel confident and informed is an important part of the installation process. It’s also wonderful to know that you found both our team and the stair lift easy to work with. Thank you again for choosing Arrow Lift!
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DeAnne
May 7, 2026
The installers were terrific and…
The installers were terrific and willing to answer questions. The chair is great!
Response from Arrow LiftMay 7, 2026
Thank you, DeAnne! We’re happy to hear that the installers took the time to answer your questions and made the experience a positive one. It’s also wonderful to know that you’re pleased with the stair lift itself. Hearing that the lift is helping you means a lot to our team. Thank you again for choosing Arrow Lift!
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Sandy H.
May 6, 2026
Explanation of the stair lift before…
Explanation of the stair lift before installation was excellent. Then the installation itself was seamless.
Response from Arrow LiftMay 7, 2026
Thank you for sharing your experience, Sandy! We’re glad to hear that the process felt smooth from start to finish. Taking the time to clearly explain how the stair lift works before installation is an important part of helping our clients feel comfortable and informed, and it’s great to know the installation itself went smoothly as well. We appreciate you choosing Arrow Lift and hope the stair lift continues to make daily life easier for you.
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